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Payment Analyst

đŸ”„ 23 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Eneba's careers page, not through a job board

First seen by Remote Rocketship 23 minutes ago

Logo of Eneba

Eneba

201 - 500 employees

Founded 2018

đŸ›ïž eCommerce

🎼 Gaming

đŸȘ Marketplace

eCommerce ‱ Gaming ‱ Marketplace

Eneba is an online platform that offers a wide range of video games, gaming-related eCards, and gift cards. Users can easily purchase cheap games for various platforms, including PC and gaming consoles, and benefit from personalized game deals through a loyalty program. Eneba also provides an opportunity for businesses to sell their products on the platform, creating a marketplace for gamers and developers.

📋 Description

‱ Take diagnostic ownership of checkout funnel health and surface alerts, insights, and defects before they become business-critical ‱ Lead root-cause investigations distinguishing engineering defects from user-behavior patterns ‱ Communicate investigation findings clearly to relevant stakeholders ‱ Support reporting to cross-functional teams and translate data into insights that improve authorization rate and conversion ‱ Analyze authorization-rate, decline-code, and multi-PSP performance to identify high-impact funnel bottlenecks ‱ Partner with Product, Engineering, Data Science, and Fraud on funnel issues and processor outages ‱ Become a trusted point of contact for payment funnel health within the team

🎯 Requirements

‱ Payments funnel literacy: interchange, decline codes, FX, tokenization, 3DS, and fraud fundamentals ‱ Demonstrated root-cause analysis on funnel drop-off or decline patterns, distinguishing technical from behavioral causes ‱ Ability to translate complex data and customer-behavior insights for audiences without deep technical or domain context ‱ Familiarity with self-serve BI/dashboard tools (nice-to-have) ‱ SQL fluency for independent investigation (nice-to-have) ‱ Experience navigating ambiguity in a fast-changing or high-growth environment (nice-to-have) ‱ Multi-PSP comparative analysis experience (nice-to-have) ‱ Good English level required; proficiency preferred ‱ Experience levels ranging from individual contributors to functional leaders considered

đŸ–ïž Benefits

‱ Opportunity to join Eneba’s Employee Stock Options program ‱ Various bonus systems: performance-based and referral bonuses ‱ Additional paid leave ‱ Personal learning budget ‱ Paid volunteering opportunities ‱ Work location of your choice: office, remote, and opportunity to work and travel ‱ Personal and professional growth supported by well-defined feedback and promotion processes

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