Sales Development Representative

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November 13

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Environment Bank

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Environment • Social Impact

Environment Bank is a leading provider of off-site Biodiversity Units, focused on combating biodiversity loss through privately funded nature recovery projects. With a national network of Habitat Banks, they generate high-integrity Biodiversity Units and Nature Shares to ensure effective implementation of Biodiversity Net Gain (BNG) legislation and support corporate natural capital markets. Environment Bank collaborates with farmers, landowners, and developers to create Habitat Banks, providing cost-effective solutions for developers needing off-site BNG planning. The company plays a crucial role in supporting environmental sustainability and private investment in nature restoration projects, offering stakeholders a share in nature recovery efforts.

11 - 50 employees

🌍 Social Impact

💰 Grant on 2015-01

📋 Description

• Ensure that all enquiries received via email, website or marketing efforts are logged, acknowledged and responded to promptly. • Engage with potential clients to gather key information, qualify their requirements, and ensure they are directed to the appropriate team (e.g. Sales, Land or Partnerships). • Deliver excellent customer service by maintaining a friendly and professional tone in all communications. • Maintain accurate and up-to-date records in the CRM system (HubSpot), ensuring data integrity and smooth workflows. • Support the implementation of CRM improvements and help identify opportunities to streamline processes. • Support colleagues across the commercial team by assisting with follow-ups, meeting coordination, and documentation during busy periods or annual leave. • Actively identify and flag any potential leads or partnership opportunities that arise through inbound enquiries.

🎯 Requirements

• - Previous experience in sales support, customer service or administrative roles (or a relevant degree with strong communication and organisational skills). • - Excellent written and verbal communication skills - confident speaking with clients by phone or email. • - Strong organisational skills and attention to detail. • - Experience with CRM systems (experience with Hubspot is a plus but not essential) and Microsoft 365. • - A collaborative, can-do attitude with the ability to prioritise tasks effectively. • - An interest in the environment, sustainability or nature recovery.

🏖️ Benefits

• As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. • We offer... • 🎁 Performance-based annual bonus up to 10% of salary **💸 Pension scheme with employer-matched contributions at 6% of salary • 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day **➕ Option to purchase 5 additional days of annual leave after probation • 🏡 Remote and hybrid flexible working options **💼 Regional and departmental team co-working days • 🌞 Expenses-paid whole company meet twice a year **🎗️ Team fundraising and charity events **🎓 Ongoing career development with training and mentoring • 🩺 Medical cash back scheme to cover everyday healthcare costs **‍🧠 Employee assistance mental wellbeing support **❤️‍🩹️ Enhanced sickness pay allowance