Senior Manager – Chapter & Regional Training

🕒 July 21

🌽 Illinois, Maryland, +2 more states – Remote

🌽 Illinois – Remote 🦀 Maryland – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $85.2k - $97.8k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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Entrepreneurs'​ Organization

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

🤝 B2B

📚 Education

B2B • Education

Entrepreneurs' Organization is a global community designed to connect, support, and grow entrepreneurs. EO offers a suite of benefits including networking, executive education, and leadership conferences aimed at helping business owners develop their skills and expand their businesses. With nearly 20,000 members across more than 220 chapters worldwide, EO provides opportunities for peer support and learning from shared experiences. The organization empowers established and early-stage entrepreneurs by providing resources and a network that encourages innovation, growth, and leadership development. EO emphasizes the importance of supporting the whole entrepreneur, fostering an environment where members can thrive both personally and professionally.

📋 Description

• Lead the planning, execution, and continuous improvement of EO's Chapter Officer Training and Development programs. • Develop and maintain a cohesive chapter officer development framework that aligns Chapter Officer Training, Leadership Summits, virtual learning opportunities, and supporting resources into a connected learning journey for chapter officers. • Establish frameworks, content standards, and learning outcomes for Leadership Summits that reinforce Chapter Officer Training and support ongoing officer development throughout the leadership journey. • Create and maintain training strategies that prepare chapter officers to successfully fulfill their responsibilities and support chapter officer readiness, effectiveness, and leadership growth. • Manage program budgets, timelines, deliverables, and operational plans associated with chapter officer development initiatives. • Identify opportunities to expand learning experiences, resources, and support mechanisms that strengthen chapter officer preparedness and performance. • Develop and maintain learning frameworks, curriculum structures, and training pathways for chapter officer roles. • Apply adult learning principles and instructional design practices to create engaging and effective learning experiences. • Define learning objectives, desired outcomes, and development milestones for chapter officer training programs. • Partner with staff and member experts to create role-based learning journeys that combine operational knowledge, leadership skills, and practical application. • Ensure consistency and alignment across in-person training, virtual learning experiences, supporting resources, and future development initiatives. • Oversee the design, planning, and execution of EO's Chapter Officer Training experiences (in partnership with the Events team and other stakeholders), including programming delivered at the Global Leadership Conference (GLC). • Support the training of the Track teams (Staff leads, Facilitators, and SME’s) on successful preparation and creation of content for in-person and virtual Chapter Office Trainings. • Develop and coordinate virtual training programs, ongoing learning opportunities, and supporting resources for chapter officers, including monthly chair calls. • Partner with regional teams and other stakeholders to support the successful communication of officer development initiatives throughout the year. • Partner with staff experts, subject matter experts, facilitators and member leaders to guide the content development and logistics management aligned to content and training frameworks. • Manage the selection, onboarding, and preparation of facilitators and subject matter experts who lead the preparation and delivery of chapter officer training. • Partner, collaborate, and provide support to the functional staff leads in the development of content, management of Track Teams, and alignment to content standards. • Develop tools, resources, and support mechanisms that strengthen the effectiveness and consistency of Track Teams. • Develop and manage evaluation processes that measure participation, engagement, satisfaction, and learning outcomes. • Track and analyze chapter officer training metrics and year-over-year trends to assess program effectiveness and identify opportunities for improvement. • Create and manage surveys, feedback mechanisms, and assessment processes related to training and development initiatives. • Partner with regional leaders, Chapter Health, and Chapter Operations teams to understand emerging needs, best practices, and factors that contribute to successful chapter leadership. • Lead and support related COT member-led work groups and participate on the GLC Planning Committee to represent chapter officer training initiatives. • Collaborate with regional teams, member leaders, and staff stakeholders to ensure chapter officer development programs address evolving needs across the organization. • Work closely with Chapter Health to incorporate stage-based, best practices and supporting resources that contribute to healthy chapters. • Participate in other cross-functional initiatives that support chapter officer development. • Develop communications, presentations, updates, and supporting materials related to Chapter Officer Training and Development programs.

🎯 Requirements

• Bachelor’s degree or equivalent professional experience required • Minimum 3 to 5 years of experience in learning and development, leadership development, training program management, association management, or a related field. • Experience developing and implementing learning strategies, training programs, leadership development initiatives, or adult learning experiences. • Strong project and program management skills, including the ability to manage multiple initiatives, timelines, budgets, stakeholders, and competing priorities. • Strong facilitation, presentation, written communication, and stakeholder engagement skills. • Experience working collaboratively with members, staff, and cross-functional teams. • Ability to analyze data, evaluate program effectiveness, and translate insights into actionable improvements. • Strong strategic thinking, organizational, and problem-solving skills. • Ability to interact with entrepreneurs with tact, diplomacy, and poise. • Exercises confidentiality and discretion. • Fluency in English. • Willing to travel internationally; duties of this position require travel approximately 15% of time. • Ability to work flexible hours to meet the needs of a global constituency.

🏖️ Benefits

• medical, dental, and vision coverage • life/disability coverage • retirement benefits with immediate vesting • paid sick leave • paid time off/vacation • paid holidays • parental leave, if applicable • home office, wellness and professional development benefits, as applicable