Lead Technical Architect, SPG

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🕒 May 21

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.

📋 Description

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects • Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions • Engage various manufacturers and their engineering resources for design assistance and lab access • Research, design and develop repeatable solutions for customer IT needs • Assist in building and hiring professional services team, within assigned region • Work with the Services Director to set training goals for each member of team • Manage technical development and team satisfaction of employees • Manage monthly internal training workshops for employees • Provide input to the Services Director on employee reviews • Assist the Services Director with resource management • Build and maintain manufacturer/vendor relationships • Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects • Manage Quality Assurance (QA) of all projects within region • Meet with key vendors to stay current on products and technologies • Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX • Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services • Continuing education of relevant certifications that would benefit the Lead Technical Architect role • Be available to meet customer IT needs and serve the Customer to ePlus’ standards

🎯 Requirements

• 10+ years of hands-on experience in IT • 5+ years of experience performing a Consultant or Architect role • 4-year college degree preferred • Multiple industry-recognized Certifications. i.e.: CCIE, VCP, VCDX, CISSP • Excellent customer service skills, both in-person and over the phone • Excellent presentation, communication and documentation skills • Strong business understanding including costing, P&L and pricing strategies • Ability to think on your feet and come up with solutions quickly • Must be fully knowledgeable and able to design and plan, implement and support IT

🏖️ Benefits

• ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)