Pensions Administrator

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Equiniti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💸 Finance

🏢 Enterprise

🤝 B2B

Finance • Enterprise • B2B

Equiniti is a leading provider of shareholder, pension, and remediation services, with significant operations in the UK, US, and globally. The company offers an array of services for individuals and organizations including share registration, investor relations advisory, employee benefits, retirement solutions, and customer management solutions. Equiniti specializes in transforming the retirement and pensions markets with advanced administration and technology solutions, as well as providing comprehensive business solutions like global payments and governance services. With strong capabilities in client portals and data solutions, Equiniti supports over 40 million shareholders, members, and customers worldwide, including a significant presence among the S&P and FTSE 100 companies.

📋 Description

• Provide administration services to customers within agreed Service Level Agreements while maintaining excellent accuracy • Meet customer requirements and deadlines • Adhere to department policies and procedures • Resolve oral and written customer enquiries • Draft non-standard correspondence responding to customer enquiries • Collate and analyse data and produce routine reports • Act as a subject matter expert and carry out projects and ad-hoc activities as determined by the Team Leader • Ensure work complies with FCA regulatory requirements and Treating Customers Fairly principles • Identify and implement process improvements to improve throughput and customer service • Provide on-the-job coaching and training to department colleagues • Work on own initiative and escalate where necessary • Contribute to internal and external audits as requested

🎯 Requirements

• Good communication skills • Strong desire to deliver exceptional customer service • Attention to detail and ability to follow defined processes and procedures • Ability to develop positive and productive working relationships • Computer literate with willingness to learn a variety of systems • Strong numeracy and literacy skills • Previous experience in a Life & Pensions environment • Employment subject to satisfactory pre-employment screening checks • Willingness to work towards professional qualifications appropriate to the job within the agreed timescale

🏖️ Benefits

• Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% • Employee Assistance Programme with counselling, legal and wellbeing support for colleagues and their households • Life assurance cover at 4x salary, with the ability to purchase enhanced cover • Employee discounts and cashback at high street stores through the EQ Wins Platform • Flexible benefits plan including gadgets, travel insurance, will writing, holiday trading and more • Typically 29 days holiday plus bank holidays • 2 volunteer days to get involved with a charity of your choosing • Equiniti ICON award vouchers recognising individuals going above and beyond • Investment in LinkedIn Learning for all colleagues