Associate Case Processing Manager – Line Management

Job not on LinkedIn

🕒 August 4

🇷🇴 Romania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ERGOMED

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Lead the team responsible for ICSR management for selected projects or groups of projects • Ensure adequate task distribution and oversee workflow processes • Drive effective cooperation with clients in ICSR Management • Support other project team activities undertaken for clients and the company • Line manage assigned ICSR staff • Create and maintain project-specific KPIs for contracted ICSR activities • Optimize procedures, training, and other actions to improve ICSR team efficiency • Propose process changes to the ICSR Operational Lead • Manage ICSR deviations with support from the ICSR Operational Lead • Review trackers and timesheet data and ensure accuracy • Participate in ICSR processing and second quality control of cases • Operate as the assigned team subject matter expert and support other SMEs

🎯 Requirements

• Life science graduate, pharmacy, nursing, another healthcare-related qualification, or experience in pharmacovigilance • Extensive experience in pharmacovigilance • Demonstrated work experience in a line manager role • Excellent written and verbal communication skills • Organization skills, including attention to detail and multitasking • Delegation skills • Planning and time-management skills • Technical skills • Team-working skills

🏖️ Benefits

• Remote work option • Flexible work culture • Growth opportunities • Collaborative and supportive team environment • Global reach and purpose-driven work • Diverse and inclusive workplace • Passionate and collaborative team of experts • Opportunity to contribute to patient safety and bring safe, effective pharmaceutical treatment to patients worldwide