Program Director

🕒 July 10

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $156.5k - $187.7k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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eSimplicity

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

eSimplicity is a company comprised of designers, engineers, and strategists that excels in creating digital services and healthcare IT solutions. They simplify complexity to deliver award-winning products and services that enhance customer experiences, improve public health, and secure the nation. Specializing in areas such as healthcare IT, telecommunications, identity management, and fraud prevention, they work with organizations like the Centers for Medicare & Medicaid Services (CMS) to improve healthcare access and quality. eSimplicity is recognized for their innovative approaches in spectrum management, data analytics, and machine learning, aiming to broaden healthcare coverage and simplify processes for healthcare providers and beneficiaries.

📋 Description

• Provide executive accountability for program performance, strategic alignment, contract and budget governance, stakeholder escalation, and overall delivery health. • Lead an integrated, multi-team delivery model that maintains coverage across platform foundations, cloud operations, security, data supply chain, metadata, governed data asset operations, analytics experience, dashboard governance, public-facing products, AI and advanced platform enablement, external exchange, APIs, partner integrations, user success, documentation, and change management. • Maintain a highly collaborative operating model that gives customer personnel continuous visibility into code, documentation, backlogs, metrics, dashboards, risks, decisions, and operational status in approved systems of record. • Oversee program deliverables and management artifacts, including roadmap and PI Planning packages, monthly status, risk, and performance reporting, quality inputs, staffing and retention information, transition-in and transition-out readiness, and continuity planning. • Provide leadership over applicable coverage areas, including cross-cutting program leadership, architecture coordination, product management, engineering operations, data operations, support operations, domain expertise, and enterprise stakeholder engagement. • Promote reuse, portability, documentation quality, customer ownership of artifacts, and sustainable operations across code, infrastructure, analytics products, runbooks, AI configurations, metadata, service guides, and transition materials. • Serve as the primary interface to client leadership, product owners, and security stakeholders, cloud and platform partners, product teams, and directed policy or operations groups owning stakeholder escalation and maintaining a collaborative, responsive, and trusting relationship. • Collaborate with government partners on the strategic direction of the program, confirming alignment with agency data strategy imperatives and measurable progress toward program goals. • Ensure program management practices make outcomes measurable across service reliability, data quality, delivery flow, engineering health, security and compliance, user success, analytics adoption, cost transparency, AI services, AIOps, and metadata maturity. • Foster a badge-less culture of innovation and continuous improvement, driving cross-functional team success and coordinating across related programs and platform teams.

🎯 Requirements

• 10+ years in IT consulting with significant agile project/program management experience in the federal government space • All candidates must pass public trust clearance through the U.S. Federal Government. • Bachelor’s degree • Demonstrated ability to lead large, complex, multi-team cloud data, analytics, platform, or digital services programs in close partnership with Government or enterprise stakeholders. • Experience providing executive-level program governance, stakeholder escalation, risk management, delivery transparency, performance reporting, and budget or contract oversight. • Deep understanding of CMS policies, regulations, and security and privacy expectations, with direct experience in Medicaid, CHIP, or comparable federal data and reporting programs. • Strong grasp of program financials, staffing, and subcontract management, with a track record of maintaining budget integrity and operational excellence. • Ability to lead teams operating through SAFe Agile or comparable multi-team agile delivery models, including PI Planning, cross-team coordination, backlog transparency, demos, retrospectives, and continuous improvement. • Working understanding of cloud operations, DevSecOps, data engineering, metadata maturity, business intelligence and analytics, public-facing reporting, API services, AI governance, user support, documentation, and change management. • Ability to oversee delivery in customer-approved systems of record for work management, source control, documentation, collaboration, dashboarding, observability, and reporting. • Knowledge of federal security, privacy, accessibility, data-use, and Government data-rights expectations applicable to systems handling sensitive Government information. • Ability to comply with customer-specific security, privacy, accessibility, quality, training, and data-handling requirements for assigned systems and data.

🏖️ Benefits

• medical, dental, and vision coverage • 401(k) retirement benefits • paid time off • paid holidays • life and disability insurance • additional wellness and employee support programs