Director of Product, Conversational AI

🕒 May 26

🇺🇸 United States – Remote

💵 $184k - $324k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ethos

WebsiteLinkedInAll Job Openings

201 - 500 employees

Insurance

Ethos is a life insurance provider offering a fast and convenient way for customers to apply for and receive life insurance coverage. Specializing in no-medical-exam policies, Ethos allows individuals to secure life insurance quickly, with coverage options ranging from term life for various durations to guaranteed whole life policies. The company emphasizes ease of use, providing online tools such as coverage calculators and educational resources, as well as customer and agent support. Ethos also offers additional benefits like estate planning aids as part of its insurance packages.

📋 Description

• Narrative Architecture: Define what an Ethos AI conversation actually sounds like • Channel Strategy: Decide where conversational AI fits inside the broader customer journey • Cross-Medium Continuity: Own the product experience where a conversation can start as a call • Vision & Strategy: Own the multi-year vision for how Ethos talks to customers • Opportunity Sequencing: Decide which customer segments, products, and call types we attack next • Build vs. Buy vs. Partner: Own the calls on where we differentiate versus where we commoditize

🎯 Requirements

• 8+ Years of Product Management, with meaningful experience working within customer-facing communication channels • Medium-Native Instincts: You have shaped how a brand or product showed up in a new channel before • Narrative & Copy Chops: You can write — and you have strong opinions about how copy should land • Commercial Acumen: You think in CAC, LTV, Payback, Contribution Margin • LLM-Native Product Instincts: You have shipped products built on frontier LLMs • "Founder" Energy: You have built something from 0 → 1

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options