Senior Site Reliability Engineer

Job not on LinkedIn

🕒 3 days ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms • Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components • Lead infrastructure modernization and operational automation initiatives • Troubleshoot complex infrastructure, application connectivity, and production incidents; lead root cause analysis and recommend corrective actions • Improve monitoring, alerting, and operational visibility • Collaborate with security teams and technology leaders on SOX, PCI, and HIPAA compliance initiatives • Lead vulnerability remediation and infrastructure lifecycle maintenance • Develop technical documentation, operational procedures, and infrastructure standards • Support reliable infrastructure hosting production database systems with application teams and vendors • Lead medium-sized infrastructure projects from planning through implementation • Participate in disaster recovery testing, recovery planning, and continuous operational improvement • Evaluate emerging technologies and recommend infrastructure operations improvements

🎯 Requirements

• 8 years of systems, infrastructure, or cloud engineering experience supporting production environments • Experience administering Windows Server and Linux systems • Experience supporting infrastructure in AWS environments • Experience with enterprise virtualization platforms • Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages • Experience leading technical investigations and root cause analysis for production issues • Understanding of networking fundamentals, firewalls, backup and recovery processes, and operational resiliency • Familiarity with enterprise monitoring platforms and operational troubleshooting • Familiarity with operational support for production database infrastructure, including backup validation, connectivity troubleshooting, and recovery operations • Strong communication, collaboration, and technical documentation skills • Ability to independently manage complex production infrastructure with minimal supervision • Experience with Terraform or Infrastructure as Code preferred • Experience with Ansible, Puppet, or Chef preferred • Experience supporting PCI-DSS, HIPAA, or SOX-regulated environments preferred • Experience implementing infrastructure modernization or cloud migration projects preferred • Experience supporting highly available SaaS or public-facing systems preferred • Experience developing disaster recovery plans and participating in recovery testing preferred • Experience creating engineering standards, operational documentation, and infrastructure diagrams preferred • Must be eligible to work without sponsorship

🏖️ Benefits

• Flexible work environment • Robust health and wellness benefits • 401(k) with company match • Flexible and generous (FTO) time off • Employee Stock Purchase Program