CRM Account Manager – E-Commerce

🕒 October 26

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 17 days.
• Jobs at this company usually fill in 54 days.
• 35 open roles for a team of 12.
• No salary listed.

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Evolve Digital GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

Evolve Digital GmbH is a comprehensive growth partner for ambitious e-commerce businesses. They specialize in increasing revenue and sustainable scaling for online shops, addressing common challenges such as low repeat customer rates, high visitor bounce rates, and tracking issues. The company provides data-driven and transparent strategies that focus on profitable scaling, personalized marketing, and conversion optimization. Their approach, known as the 'Neuroperformance' method, integrates scientific insights into marketing strategies to enhance sales psychology and improve business performance. Evolve Digital offers full-service solutions including conversion and shop optimization, comprehensive marketing strategies with a focus on Google and Native Ads, and in-house competences to ensure businesses can efficiently manage and grow their online presence.

📋 Description

• Develop and independently manage retention strategies for various D2C e-commerce brands • Advise clients on email performance, segmentation, and retention initiatives • Build email flows, campaigns, and automations in Klaviyo • Use AI tools strategically to improve output quality and efficiency • Analyze purchasing behavior by cohort and use sequences for segmentation • Evaluate and introduce additional retention channels such as WhatsApp, SMS, and loyalty programs • Lead and strategically develop the retention function • Build structures and processes • Provide functional leadership to a small retention team • Work hands-on in client accounts, from strategy through to completed flows • Collaborate with a team of 25+ performance marketing and e-commerce specialists

🎯 Requirements

• At least two years of D2C e-commerce experience in email marketing or CRM • Ideally, experience with Klaviyo • Experience analyzing data to optimize campaigns and automations • Practical experience reviewing and briefing email copy • Experience coordinating with clients and internal teams • Experience building a function from the ground up without established structures • Active use of AI tools with clearly defined workflows • Ideally, experience with WhatsApp marketing, subscription models, or loyalty programs • German language skills at least at a basic level will be assessed in the application form

🏖️ Benefits

• 30 days of vacation • Team events and workations twice a year, held in person at changing locations • Weekly team recaps and coffee chats • Company pension plan • Company bike program • Corporate fitness through Wellpass • €50 monthly tax-free benefit provided as a voucher of your choice • Laptop of your choice • High-quality home office equipment • Professional development budget • Internal and external resources and mentors • Full access to the internal AI stack • 100% remote work

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