Senior Quality Analyst, Assistant Manager

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🕒 July 15

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Partner with Product, Engineering, Operations, and Business teams to gain deep understanding of product workflows, business rules, integrations, and risk areas. • Design and implement AI-enabled QA solutions that help identify, predict, and prevent defects early in the SDLC. • Embed AI capabilities into the product and QA ecosystem to improve monitoring, validation, anomaly detection, regression analysis, and quality insights. • Leverage AI tools and frameworks for: • - Intelligent test case generation • - Automated test script creation and maintenance • - Defect prediction and root cause analysis • - Test optimization and prioritization • - Requirement-to-test traceability • - Regression impact analysis • - Automated validation and data quality checks • Build and enhance automated testing frameworks for UI, API, database, and batch processing systems. • Drive shift-left quality practices and integrate AI-enabled testing into CI/CD pipelines. • Analyze production trends, defect leakage, audit findings, and operational data to recommend preventive quality controls. • Collaborate with development teams to implement proactive quality gates and self-healing automation solutions. • Evaluate emerging AI technologies, tools, and accelerators for adoption within QA and engineering processes. • Create dashboards, reporting, and metrics demonstrating QA efficiency gains, defect reduction, automation coverage, and AI-driven improvements. • Mentor QA team members on AI-assisted testing approaches and modern quality engineering practices.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. • 5+ years of experience in QA, Quality Engineering, or Test Automation roles. • Hands-on experience implementing AI/ML-enabled solutions within QA or SDLC processes. • Strong understanding of software testing methodologies, SDLC, STLC, Agile, and DevOps practices. • Experience with test automation tools/frameworks such as Selenium, Playwright, Cypress, UFT, or similar. • Strong experience with API testing, database validation, and backend testing. • Experience using AI-assisted development/testing tools such as GitHub Copilot, OpenAI APIs, Azure AI, LangChain, Testim, Mabl, Functionize, or similar platforms. • Proficiency in at least one programming/scripting language such as Python, Java, JavaScript, or C#. • Experience integrating automated testing into CI/CD pipelines using tools like Azure DevOps, Jenkins, GitHub Actions, or similar. • Strong analytical, problem-solving, and communication skills.

🏖️ Benefits

• Please visit https://www.exlservice.com/us-careers-and-benefits for more information on benefits and what we offer