Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
Relationship Management Manager – Employer Services
🕒 May 22
🇺🇸 United States – Remote
💵 $90k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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Experian
10,000+ employees
Founded 1996
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
📋 Description
• Build and maintain positive relationships with clients • Drive business growth and lead a team of Relationship Managers • Conduct strategic planning and sales management • Manage revenue performance including forecasting and renewals • Leverage client feedback to improve satisfaction • Present business reviews and strategic recommendations to clients and leaders • Maintain awareness of market conditions and industry developments
🎯 Requirements
• Bachelor's degree or equivalent experience • 3+ years of experience in sales/account management leadership • Experience leading client-facing teams • Experience managing revenue retention and growth • Proven track record of high renewal rates and customer satisfaction • Financial knowledge including revenue performance management • Experience using VOC insights for client experience improvement • Knowledge of Employer Services including Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2, and ACA • Proficiency with CRM platforms and reporting tools
🏖️ Benefits
• Full medical, dental, and vision benefits • Matching 401K • Fully remote environment • Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays
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