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Product Engineer – Full Stack

🔥 0 minutes ago

🇪🇺 Europe – Remote

💵 $70k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on Extenteam's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Extenteam

Extenteam

11 - 50 employees

Founded 2021

🏨 Hospitality

📦 Logistics

💼 Consulting

Hospitality • Logistics • Consulting

Extenteam is a remote staffing and operations partner focused on the vacation-rental and long-term property management industry. The company provides dedicated full-time remote team members, 24/7 guest-communications coverage, reservations support, back-office coordination, administrative assistants, and targeted marketing to help property managers and hosts scale operations, reduce labor costs, and improve guest service. Extenteam combines service-first staffing with software-enabled workflows to integrate with proptechs and streamline property management tasks.

📋 Description

• Triage, diagnose, and ship fixes for incoming platform tickets from Shared Services • Identify recurring friction and systemic platform gaps, then fix them at the source • Own features end to end, including problem framing, design, backend, frontend, instrumentation, rollout, and follow-up fixes • Collaborate with founders, product, and design from the whiteboard stage • Build AI product surfaces, including prompt and agent architecture, tool calling, retrieval, guardrails, and human-in-the-loop escape hatches • Build and maintain evaluation suites and regression tests for AI systems • Analyze session replays, logs, transcripts, support tickets, and customer calls, converting insights into shipped changes • Own latency budgets, token costs, empty states, error copy, loading behavior, and keyboard paths • Cut scope and challenge features before implementation • Improve team velocity through CI, preview environments, internal tools, seed data, and debugging surfaces • Follow product, design, and standard code review processes • Participate in weekly syncs with Engineering, Operations, and Product

🎯 Requirements

• 4+ years of full stack software engineering experience shipping production enterprise software • Direct experience building internal tools, agent-facing platforms, or operational systems • Product mindset: comfortable scoping problems, asking the right questions, and communicating/prioritizing tradeoffs • Track record of shipping fast while working inside a product and design process • Experience working asynchronously with distributed teams • Strong fluency in TypeScript • Experience with Next JS, NestJS, TypeORM with Postgres, and BullMQ • Comfortable with agentic coding tools (Claude Code, Cursor, Replit Agent) • API integration experience (REST, webhooks, third-party SaaS APIs) • Prompt engineering experience with production AI systems (OpenAI, Anthropic, or similar) • 5 hours of overlap with Miami time (Eastern), minimum, daily • Strongly preferred: experience building tools for contact center, customer support, or operations teams • Strongly preferred: short-term rental, hospitality, or property management domain knowledge • Strongly preferred: track record of deploying AI agents in production

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