Product Engineer – Full Stack

🕒 2 days ago

🇪🇺 Europe – Remote

💵 $70k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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Extenteam

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

🏨 Hospitality

💼 Consulting

📦 Logistics

Hospitality • Consulting • Logistics

Extenteam is a company that provides property management staffing solutions, particularly for vacation rental property managers and long-term rental property managers. They offer a 'Staffing-as-a-Service' model, supplying remote workforce services for roles such as guest services, reservations support, accounting and bookkeeping, marketing, and back-office coordination. Extenteam integrates skilled talent into clients’ teams to enhance operations, streamline processes, and ramp up revenue. With a focus on continuous improvement and training, they ensure high standards in the vacation rental industry. Their services aim to reduce downtime and improve productivity by providing top global talent and handling all recruitment, payroll, and performance monitoring responsibilities.

📋 Description

• Triage, diagnose, and ship fixes for incoming platform tickets from Shared Services • Identify recurring friction and systemic platform gaps, then fix them at the source • Own features end to end, including problem framing, design, backend, frontend, instrumentation, rollout, and follow-up fixes • Collaborate with founders, product, and design from the whiteboard stage • Build AI product surfaces, including prompt and agent architecture, tool calling, retrieval, guardrails, and human-in-the-loop escape hatches • Build and maintain evaluation suites and regression tests for AI systems • Analyze session replays, logs, transcripts, support tickets, and customer calls, converting insights into shipped changes • Own latency budgets, token costs, empty states, error copy, loading behavior, and keyboard paths • Cut scope and challenge features before implementation • Improve team velocity through CI, preview environments, internal tools, seed data, and debugging surfaces • Follow product, design, and standard code review processes • Participate in weekly syncs with Engineering, Operations, and Product

🎯 Requirements

• 4+ years of full stack software engineering experience shipping production enterprise software • Direct experience building internal tools, agent-facing platforms, or operational systems • Product mindset: comfortable scoping problems, asking the right questions, and communicating/prioritizing tradeoffs • Track record of shipping fast while working inside a product and design process • Experience working asynchronously with distributed teams • Strong fluency in TypeScript • Experience with Next JS, NestJS, TypeORM with Postgres, and BullMQ • Comfortable with agentic coding tools (Claude Code, Cursor, Replit Agent) • API integration experience (REST, webhooks, third-party SaaS APIs) • Prompt engineering experience with production AI systems (OpenAI, Anthropic, or similar) • 5 hours of overlap with Miami time (Eastern), minimum, daily • Strongly preferred: experience building tools for contact center, customer support, or operations teams • Strongly preferred: short-term rental, hospitality, or property management domain knowledge • Strongly preferred: track record of deploying AI agents in production

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