Client Account Manager

🔥 4 hours ago

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FAI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2000

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

FAI is a collaborative organization that focuses on improving animal-based production systems through science, data, and practical expertise. By partnering with corporations, FAI aims to deliver positive change in food systems, emphasizing regenerative agriculture and animal welfare. They provide consulting services, educational courses, and work on solutions that enhance sustainability in farming practices, ultimately striving to mitigate adverse impacts on biodiversity and climate change.

📋 Description

• Work with FAI’s international team (strategists, scientists, data analysts, software developers, and supply chain experts) to deliver impactful programmes • Manage the planning, delivery, monitoring and evaluation of key client accounts and sustainability programmes • Coordinate budgets, work plans, timelines, and client communications to ensure high-quality delivery • Build strong, trusted relationships with client teams to understand their needs and deliver tangible value • Provide consultancy support, including preparing technical reports, position statements, and delivering presentations • Contribute expertise on retail supply chains, livestock production systems, and animal agriculture challenges • Support the development and refinement of FAI’s data systems and digital tools (e.g., Insite) through user feedback and programme insights • Identify opportunities to expand existing client programmes or develop new solutions • Contribute to proposal development, strategic pitches, and scoping conversations alongside the Sales and Consultancy teams

🎯 Requirements

• Proven experience working within retail, food supply chains, or terrestrial livestock/agriculture sectors • Strong project management skills: planning, delivery, budgeting, and evaluation • Experience in client-facing roles with a track record of building and nurturing strong relationships • Ability to deliver high-quality outputs in fast-paced environments with competing deadlines • Excellent verbal & written communication skills • Strong digital competency (e.g., Microsoft Office, project management tools, data handling) • Degree (or equivalent industry experience) in Agriculture, Sustainability, Food Systems, Animal Science, or related fields • Knowledge of sustainability issues within food and farming systems—including welfare, environmental performance, and regenerative agriculture • Experience identifying new business opportunities or contributing to consultancy proposals.

🏖️ Benefits

• 33 days annual leave inclusive of bank holidays (pro rata for part time) • Additional holiday awarded for long service • Holiday purchase scheme (up to one week per year) • Contributory auto-enrolment pension scheme • Private health insurance scheme • Discretionary bonus scheme • Generous Company sick pay scheme (12 weeks full pay, 12 weeks half pay, after successful completion of probation) • Enhanced Maternity and Adoption Pay (full pay for 18 weeks, after 26 weeks service by the qualifying week) • Enhanced Paternity Pay, full pay for 2 weeks (after 26 weeks service by the qualifying week) • Sabbatical leave opportunity for long service