Senior Account Manager

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Audience Collective

WebsiteLinkedInAll Job Openings

51 - 200 employees

Audience is an insight-driven group of specialist agencies that use their collective digital expertise to give clients expert advice, service and products.

📋 Description

• Act as the primary day-to-day point of contact for assigned clients. • Build strong, collaborative relationships with client stakeholders through clear communication and reliable delivery. • Ensure client briefs are clear, complete and aligned to objectives before work enters delivery. • Organise and lead regular client status meetings and reviews. • Coordinate internal teams to ensure projects are delivered on time, on budget and to agreed standards. • Take accountability for delivery quality and delivery confidence across assigned accounts. • Actively manage dependencies, risks and resourcing pressures. • Support organic growth across existing accounts by identifying opportunities for additional or repeat work.

🎯 Requirements

• Proven experience as a Senior Account Manager or Account Manager within an agency or consultancy environment. • Strong client handling skills with confidence managing day-to-day stakeholder relationships. • Strong commercial awareness and comfort working with budgets, profitability, forecasting and account growth. • Highly organised with strong delivery and coordination skills. • Collaborative, supportive and team-focused working style. • Experience of, or strong interest in, partner, channel, ecosystem, technology or B2B marketing environments. • Comfortable operating in an SME consultancy environment with increasing autonomy. • Committed to high standards of delivery, professionalism and client service. • Comfortable operating with senior client stakeholders and navigating complexity with confidence and professionalism. • Commercially curious with the ability to spot, articulate and progress opportunities and risks. • Able to contribute meaningfully to proposals, recommendations and growth conversations. • Demonstrates leadership presence and role-model behaviours consistent with progression to Account Director. • Ambitious, growth-minded and motivated by helping clients and the agency achieve measurable commercial outcomes.

🏖️ Benefits

• Fully Remote • Professional development opportunities