Senior Director – Global Strategic Client Partnerships

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Patient Access Collaborative

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2011

🤝 Non-profit

📚 Education

🤝 B2B

Non-profit • Education • B2B

Patient Access Collaborative is a nonprofit membership organization that supports health system access leaders in optimizing patient access and delivering timely, patient-centered care. The group provides evidence-based best practices, educational programs, conferences, benchmarking and analytic tools, and a collaborative network for hospitals and health systems to share workflows and improve access performance. It focuses on removing barriers to care through training, resources, and peer learning among member academic medical centers, cancer hospitals, and children’s hospitals.

📋 Description

• Develop and maintain executive-level relationships with senior client stakeholders across Global Market Access, Pricing, HEOR, Medical, Commercial and General Management functions. • Serve as Account Lead for strategically important global and regional client accounts. • Build trusted advisor relationships that position Kintiga as a long-term strategic partner rather than a transactional supplier. • Develop a deep understanding of client business objectives, portfolio priorities, organisational challenges and emerging market access needs. • Anticipate client, market access and regulatory challenges, using this insight to shape account strategy, opportunity development and future partnership models. • Lead strategic account planning for priority accounts, defining account objectives, growth strategies, relationship maps, whitespace opportunities and measurable success plans. • Drive sustainable revenue growth through account expansion, increased share of wallet and conversion of multi-service and multi-country opportunities. • Identify create and shape opportunities across market access, pricing, value demonstration, HEOR, HTA readiness, launch excellence, evidence generation, regulatory and medical affairs, and capability building. • Ensure account strategies are actively managed, updated and translated into practical engagement plans with clear internal ownership. • Establish and maintain account governance rhythms, including account reviews, senior stakeholder mapping, opportunity reviews, action tracking and internal alignment. • Partner with delivery leaders to ensure client feedback, delivery quality, satisfaction and emerging client needs inform account growth and retention plans. • Lead complex commercial discussions with senior client stakeholders and support negotiation of strategic partnership frameworks, master service agreements and preferred supplier opportunities where appropriate. • Collaborate with technical leaders to shape high-value opportunities, compelling win strategies, differentiated proposals and executive-level client pitches. • Support qualification, prioritisation and conversion of strategic pursuits, ensuring opportunities align with client priorities and Kintiga’s growth objectives. • Protect value and margin by ensuring commercial narratives, scope and pricing are aligned to the complexity and strategic importance of the work. • Mobilise cross-functional account teams around strategic client priorities and ensure colleagues are clear on account objectives, roles and next actions. • Coach and support Account Leads and technical colleagues in strategic account management, client engagement and opportunity shaping. • Support development and implementation of account management best practice, commercial excellence processes and consistent ways of working across the business. • Champion a collaborative, client-centric culture that reflects Kintiga’s values, purpose and entrepreneurial approach. • Represent Kintiga at industry conferences, congresses, client events and senior stakeholder forums. • Build relationships with strategic partners, industry associations and market opinion leaders where these strengthen Kintiga’s external reputation and opportunity pipeline. • Provide insight into market, regulatory, access and account trends to inform account strategy, proposition development, thought leadership and go-to-market activity. • Contribute to development and execution of Kintiga’s commercial growth strategy, including targeting, segmentation and key account management initiatives. • Use client insight to inform future service offerings, partnership models, marketing activity and commercial processes. • Ensure strategic account plans, relationship maps, opportunity records and governance actions are maintained in CRM and actively used to drive account decisions.

🎯 Requirements

• Bachelor’s degree or higher in Life Sciences, Business, Health Economics, Healthcare Management or a related field • Advanced commercial, consultative selling, strategic account management or business development training desirable. • Strong working knowledge of Microsoft Office and CRM systems; ability to use data and account insight to drive disciplined commercial execution. • Significant experience in business development, strategic account leadership, consulting, market access or commercial leadership roles within pharmaceutical, biotechnology or healthcare organisations. • Demonstrable success developing senior client relationships and growing strategic accounts across global, European and/or multi-country environments. • Strong understanding of market access, pricing, HEOR, evidence generation, HTA readiness, launch excellence and the broader access challenges faced by healthcare innovators. • Experience leading or sponsoring complex, strategic pursuits and multi-stakeholder client engagements in a consulting or professional services environment. • Experience coaching account teams and working collaboratively with senior technical experts to create and convert high-value opportunities.

🏖️ Benefits

• Competitive salary, dependent on experience • Comprehensive benefits programme • Company‑wide meet‑ups and international collaboration • Cross‑border responsibilities in an international work environment • Generous annual leave entitlement • Hybrid and flexible working to support work–life balance