Inside Sales Representative, Products

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🕒 May 6

🌪️ Kansas, Wisconsin – Remote

🌪️ Kansas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🧑‍💼 Account Executive

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FTI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

Energy • Engineering

FTI is a dynamic organization specializing in engineering, construction, manufacturing, and clean energy solutions. With a focus on innovation and creating world-class opportunities, FTI serves diverse markets through its three divisions: EnTech Solutions, Excellerate, and Faith Technologies. The company emphasizes a people-first approach, fostering a supportive culture for team members and delivering high-quality services to its clients. FTI's expertise spans the lifecycle of energy assets, providing comprehensive solutions and redefining what is possible in the energy sector.

📋 Description

• Responsible for leveraging customer engagement opportunities (leads) from inbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams. • Collaborates with co-workers, National Sales Managers, and regional sales teams to maximize FTI products’ engagement with all customers. • Delivers exceptional customer service and drives sales growth through effective communication, product knowledge, and relationship-building skills. • Responds promptly and effectively to customer inquiries via phone and email, ensuring a positive and efficient conclusion. • Identifies and addresses customer issues and concerns, leading to resolution in a timely manner. • Maintains a thorough understanding of products and their applications to assist customers effectively and provide accurate information. • Efficiently processes orders, expedites requests, and other customer inquiries while keeping customer accounts updated ensuring accuracy and timeliness. • Proactively keeps customers informed about their order status and any potential delays.

🎯 Requirements

• Bachelor’s or Associate’s degree in relevant field preferred. • 0-3 years of customer service-related experience. • Excellent communication, negotiation, and presentation skills. • Ability to build and maintain strong client relationships. • Self-motivated and able to work independently as well as collaboratively within a team. • Salesforce or similar CRM experience. • Willingness to travel as needed for tradeshows.

🏖️ Benefits

• Industry-leading benefits as an investment in the lives of team members and their families.