VIP Account Manager

Job not on LinkedIn

November 25

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

💵 $79k - $99k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

FanDuel

WebsiteLinkedInAll Job Openings

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the North America, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media, including FanDuel, Stardust Casino and TVG.

1001 - 5000 employees

💰 Series E on 2017-09

📋 Description

• Manage and retain a portfolio of High Value Players • Provide an enhanced proactive one stop service to encourage loyalty • Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do • Collect and document customer profiles • Develop relationships and offer tailored rewards through regular correspondence • Meet pre-determined productivity, quality, and Service Level Agreement targets • Provide detailed reports on your Customer Portfolio, highlighting their satisfaction rates and product feedback • Monitor individual customer performance to ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements • Meet and host VIPs at Hospitality events • Deliver against company responsible gaming protocols • Opportunity to mentor and develop VIP Hosts within the team

🎯 Requirements

• Minimum 2 years of experience in high end customer service field preferred • Excellent verbal and written communication skills • Business to Customer Sales experience preferred • Knowledge of online gaming industry essential • Passionate about providing top level service • Confident and people focused personality • Excellent analytical skills and experience with Excel • Strives to meet targets and deadlines • Excellent organizational and planning skills • Understanding of Marketing processes preferred • Willing and able to work non-traditional business hours • Travel for this role is expected around 25% of the time

🏖️ Benefits

• We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning • Mental health support • Fitness benefits • Generous paid time off (PTO & sick leave) • Annual bonus and long-term incentive opportunities (based on performance) • 401k with up to a 5% match • Commuter benefits • Pet insurance