Software Engineer

🕒 August 5

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Fellow - AI Meeting Assistant

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $24M Series A on 2021-11

Artificial Intelligence • SaaS • Enterprise

Fellow is an AI meeting assistant and secure note-taking platform that records, transcribes, and summarizes meetings across Zoom, Google Meet, Microsoft Teams, Slack huddles, and in-person sessions. Built with a privacy-first approach, Fellow emphasizes enterprise-grade security and governance (SOC 2 Type II, HIPAA, GDPR), never trains its AI on customer data, and offers granular controls like role-based access, zero-day retention, MNPI redaction, and exam-ready audit logs for regulated industries. The product includes an AI agent (AskFellow) to surface meeting insights, generate follow-ups and documents, and automate CRM and project-tool updates; it centralizes recordings and integrates with 50+ tools (Salesforce, HubSpot, Asana, Jira, Notion, Slack, etc. ). Fellow is positioned for enterprise and regulated teams—finance, legal, healthcare—seeking secure, centralized meeting intelligence.

📋 Description

• Build and evolve services that capture, ingest, and process meeting audio, video, metadata, and real-time events • Design reliable systems across changing network conditions, platform behaviour, permissions, media formats, and third-party APIs • Develop tooling and observability to detect, diagnose, reproduce, and resolve complex recording failures • Own features and systems through technical design, implementation, rollout, monitoring, and post-release iteration • Investigate production issues spanning services, infrastructure, media, and integrations • Collaborate with Product, SRE, Support, and engineering teams to turn real-world situations into platform improvements • Use AI coding agents and help create tools and practices that improve software development • Learn unfamiliar systems quickly and investigate difficult problems through to durable solutions

🎯 Requirements

• Experience building and operating production-critical systems where reliability, latency, throughput, or consistency materially affect user experience • Strong experience with Python or another modern backend language • Ability to become productive quickly in an unfamiliar codebase • Strong judgment balancing delivery speed, system reliability, technical debt, and long-term platform investment • Track record of owning software through rollout, observability, production support, and real-world iteration • Deep practical use of AI coding agents such as Claude Code, Cursor, Codex, or similar tools • Track record of developing agentic workflows, tools, or practices that materially improve software development • Clear communication and effective collaboration across Engineering, Product, SRE, Support, and other functions • Willingness to share knowledge and help teammates solve difficult problems • Nice to have: experience with real-time media, audio/video processing, WebRTC, streaming systems, or latency-sensitive infrastructure • Nice to have: distributed job processing, event-driven systems, queues, or high-volume asynchronous workloads • Nice to have: FFmpeg, codecs, containers, transcoding, or synchronization • Nice to have: observability, incident response, or operational practices for complex production systems • Nice to have: Django, Python, GraphQL, Kubernetes, or cloud infrastructure • Nice to have: experience in a high-growth product company or startup environment • Candidates must be located in Canada

🏖️ Benefits

• Remote-first work arrangement • Optional office space available in Ottawa, Montreal, and Toronto • Flexible collaboration supported by core hours from 10 a.m. to 4 p.m. Eastern Time • Equal employment opportunities • Accommodation during any stage of the recruitment process