Case Manager, Liability, Evidence & Claims

🕒 May 19

🇺🇸 United States – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Finch

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $23.7M Series unknown on 2025-07

Artificial Intelligence • SaaS • B2B

Finch is an AI-powered pre-litigation service that automates personal injury case workflows for law firms, handling intake through demand generation. The company combines 24/7 bilingual intake paralegals, AI agents, and litigation-grade record processing to qualify leads, open claims, retrieve records, draft demands, and prepare litigation support while integrating with existing case management systems. Finch emphasizes security (SOC 2), seamless firm branding, and a flat-fee pricing model to help personal injury firms scale without adding staff.

📋 Description

• Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up • Draft and submit FOIA and public records requests to police departments, state agencies, and municipal offices; track request status, escalate non-responsive agencies, and ensure timely receipt of police reports, supplemental narratives, dash/body cam footage, and 911 recordings • Request and track medical records, witness statements, scene photographs, and other essential evidence; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation • Conduct liability analysis from police reports, witness statements, and scene evidence; assess fault allocation, comparative negligence exposure, and evidentiary gaps; prepare comprehensive case packages for lead paralegals to draft settlement demands • Analyze workflow inefficiencies in evidence collection and case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

🎯 Requirements

• Have experience in personal injury pre-litigation previously • Have experience drafting and managing FOIA / public records requests and obtaining police reports across multiple jurisdictions • Have experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers • Have experience conducting liability analysis and organizing evidence (police reports, photos, video, witness statements) into case-ready packages • Attention to detail and excitement for a fast-paced startup environment

🏖️ Benefits

• 100% coverage for health, dental, and vision • 401(k) retirement plan • In-office snacks, drinks, and daily team lunch and dinners • Flexible PTO (we trust you to take the time you need)