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Junior Account Manager

đź•’ July 30

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

đź’° Account Manager

đź‘» Ghost score 15%

infoinfo

🗣️🇩🇪 German Required

🗣️🇫🇷 French Required

🗣️🇮🇹 Italian Required

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Logo of Finom

Finom

501 - 1000 employees

Founded 2019

đź’ł Fintech

đź’¸ Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

đź“‹ Description

• Manage your own portfolio of business customers • Build trust through regular, proactive conversations • Understand each customer's business, goals and banking needs • Proactively contact customers to reduce churn and help them grow • Identify opportunities for increasing product adoption • Take ownership of customer relationships and ensure issues are resolved • Work closely with internal teams to enhance customer experience

🎯 Requirements

• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness, without being pushy • A proactive mindset, curiosity, and the ability to ask great questions • Excellent organisation and follow-up skills, and the ability to manage multiple customer relationships at once • Native-level fluency in German, French or Italian (the market you'll support), plus fluent English.

🏖️ Benefits

• Employee Stock Option Plan (ESOP) • Work & Swim programme with complimentary accommodation in Cyprus • Flexibility to work from home or office • Collaborative and inclusive culture

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