Senior Client Account Manager

October 21

Apply Now
Logo of First American

First American

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

📋 Description

• Responsible for the advocacy and management of business-to-business client(s) in a loan servicing environment • Cultivate and maintain ongoing client relationships, optimize overall client satisfaction, and instill client confidence • Responsible for oversight of portfolio health and client performance • Interact with senior level staff, internal and external, to coordinate initiatives and projects and facilitate solutions with various internal/servicing teams • Manage multiple processes and projects and work with internal departments to develop and improve processes that have broad business impact • Partner with internal managers on client trends to ensure client satisfaction and adherence to contract and business rules, while managing company risk

🎯 Requirements

• Typically requires 5+ years in progressive servicing/subservicing roles • Industry knowledge • Black Knight system experience • Generally, requires BS Degree in a business field or equivalent work experience

🏖️ Benefits

• By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! • Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. • We are proud to foster an authentic and inclusive workplace For All. • First American is an equal opportunity employer in every sense of the term. • Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Apply Now

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