Senior Vice President, Client Relations

🕒 September 22

🌴 South Carolina – Remote

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💵 $135.1k - $180.2k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Lead and drive organizational growth through engagement and strategic account management • Manage and motivate a team • Plan and execute scalable strategies for long-term client retention • Collaborate with support, professional services, and management resources to meet strategic account performance objectives and client expectations • Lead strategic account planning to develop mutual performance objectives, financial targets, and critical milestones • Develop client solutions with implementation teams and coordinate company personnel • Represent the company professionally and build trust with accounts • Advise clients and contribute to cross-selling future initiatives, products, and processes • Serve as primary client interface for assigned large accounts • Build and maintain ongoing business relationships at all management levels • Supervise staff, delegate tasks, manage workflow, and plan staffing requirements • Handle salary administration, hiring decisions, performance reviews, feedback, and disciplinary actions • Coach and mentor staff and provide development opportunities • Communicate goals and objectives and conduct performance discussions and evaluations

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 8+ years progressive management experience • Demonstrated competency in executing strategic plans • Ability to learn the needs of a wide range of employees while driving team performance, monitoring results, and appropriately allocating resources • Broad knowledge of principles, practices, and procedures in the relevant field of specialization • Experience and knowledge of functional tools and infrastructure • Progressive experience leading employees in multiple locations • Significant experience developing and implementing solutions • Advanced degree preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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