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VP, Core Market Operations

🕒 October 1

🏈 Ohio – Remote

infoinfo

💵 $148.6k - $198.2k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on First American's careers page, not through a job board

First seen by Remote Rocketship October 1

Still open on First American's site. Checked 2 hours ago.

Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Own overall P&L performance, including revenue, profitability, productivity, expense management, and financial objectives • Use financial, operational, customer, and market data to identify trends, opportunities, and areas requiring action • Create accountability for results while balancing near-term performance with long-term market positioning • Develop and execute a comprehensive state strategy with Sales leadership • Translate Division objectives into clear priorities and measurable goals • Identify untapped market, customer, and operational opportunities and turn them into actionable growth strategies • Align talent, technology, resources, and operational capabilities to strengthen market performance • Champion technology and innovation to enable growth, efficiency, customer experience, and employee effectiveness • Lead technological, operational, and organizational transformation • Prepare the market for future platforms and operating models through process redesign and change leadership • Lead title and escrow operations across multiple offices • Ensure service quality, risk management, regulatory compliance, and adherence to company standards • Evaluate workflows, staffing, organizational structure, and operating practices to improve productivity and scalability • Partner with Sales leadership on growth strategy and shared market accountability • Align operations with customer acquisition, retention, and expansion opportunities • Use customer insights, competitive dynamics, and market trends to inform decisions • Build and develop a high-performing leadership team • Establish expectations, accountability, talent pipelines, and succession plans • Foster a culture of technology adoption, innovation, and continuous improvement

🎯 Requirements

• Significant leadership experience in title, escrow, real estate services, or a closely related industry • P&L ownership experience • Multi-site or regional operations experience • Proven success developing growth strategies • Proven success leading meaningful technological, operational, or organizational transformation • Strong technology orientation • Financial and analytical acumen • Ability to build leadership teams • Ability to partner with Sales • Ability to identify opportunities • Ability to translate strategy into execution • Strategic and forward-thinking leadership • Strong P&L and business acumen • Demonstrated change leadership • Technology and innovation mindset • Strong talent development, collaboration, influence, and operational excellence

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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