Chief Information and Operations Officer

Job not on LinkedIn

🕒 September 29

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BizFirst LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

BizFirst LLC is a recruitment services provider that partners with businesses of various sizes, offering tailored staffing solutions including traditional recruitment, subscription-based services, and on-demand IT staffing. They focus on understanding unique client needs and driving success through flexible and affordable hiring options. BizFirst emphasizes building long-term relationships and operates with a commitment to transparency and value in their recruitment strategies.

📋 Description

• Develop and execute technology strategy aligned with the organization's mission, business strategy, growth priorities, contractual commitments, and risk profile • Create and maintain a multi-year platform roadmap shaped by partner and customer needs • Set technology budgets, investment priorities, capacity plans, staffing models, and vendor strategies • Evaluate emerging technologies that can strengthen the platform, security, and operations • Own platform architecture, engineering, modernization, and related secure data infrastructure • Lead development of researcher workspaces, data pipelines, analytical tools, automation, and AI-enabled capabilities • Translate government, researcher, and partner needs into technical requirements and development plans • Move new capabilities into secure, reliable, documented, and supportable production • Own end-to-end platform operations and researcher services, including onboarding, access, workspace and data provisioning, technical support, offboarding, service levels, and escalation procedures • Lead progression toward FedRAMP High authorization, including security controls, governance, documentation, resourcing, and cross-functional coordination • Embed FedRAMP continuous monitoring into daily operations • Manage relationships with the government sponsor, assessors, and partners regarding FedRAMP, NIST, FISMA, and contractual requirements • Own reliability, availability, performance, and cloud cost across production environments • Establish standards for release and change management, monitoring, incident response, backup, disaster recovery, and business continuity • Lead secure ingestion, processing, provisioning, and governance of sensitive administrative data • Oversee internal applications, identity and access management, collaboration tools, end-user technology, and service-management practices • Build and lead a technology team of employees, contractors, consultants, and vendors • Support business development and proposals by assessing feasibility, security, capacity, cost, and delivery • Communicate priorities, risks, and tradeoffs to nontechnical audiences • Report to the CEO and advise the Board of Directors and Technology Advisory Board • Lead a nonprofit platform that helps government agencies use administrative data to make better-informed public decisions

🎯 Requirements

• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent experience • At least 12 years of progressively responsible technology experience • Leadership experience in a CIOO, CTO, vice president, senior director, or comparable role • Demonstrated experience leading or playing a significant leadership role in a FedRAMP Moderate or High authorization effort • Knowledge of FISMA, NIST, and federal security requirements • Experience building and operating secure cloud platforms handling sensitive or regulated data • Experience with FedRAMP-authorized or comparable NIST- or FISMA-aligned environments • Strong working knowledge of cloud architecture, cybersecurity, software and product development, data platforms, production operations, and disaster recovery • Experience leading multidisciplinary teams across engineering, cloud operations, cybersecurity, data engineering, product delivery, and internal IT • Clear executive communication skills • Ability to balance security, cost, usability, reliability, and organizational capacity • Willingness to work hands-on in a small, mission-driven organization • Ability to meet applicable U.S. citizenship or permanent residency requirements for federal security and access • Ability to travel approximately 20% of the time • Helpful but not required: technology leadership in or for federal government environments; public-sector or research-sector experience; hands-on work with System Security Plans, control implementation, POA&M remediation, continuous monitoring, government sponsors, or third-party assessors; AWS GovCloud architecture, security, and identity and access management; secure research data environments, data enclaves, or sensitive administrative or longitudinal data platforms • Advanced degree in a technical or related field is helpful but not required

🏖️ Benefits

• Medical plan options with employer contributions toward premiums • Dental and vision insurance • HSA available with eligible plans • 403(b) retirement plan with a 3% employer match • Additional 3% employer retirement contribution that does not require an employee contribution • 15 to 25 days of paid time off based on years of full-time professional experience • 14 paid holidays • Paid sick, family, and bereavement leave • Short- and long-term disability insurance • Potential eligibility for Public Service Loan Forgiveness • $1,500 annual professional development reimbursement • $100 monthly reimbursement for eligible remote-work expenses • Remote work arrangement • Approximately 20% travel

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