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Associate Product Manager – OMS, Gateway

🕒 October 10

🤠 Texas – Remote

infoinfo

💵 $75k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on FirstClose's careers page, not through a job board

First seen by Remote Rocketship October 10

Still open on FirstClose's site. Checked 2 hours ago.

Logo of FirstClose

FirstClose

51 - 200 employees

Founded 2000

💳 Fintech

🏦 Banking

☁️ SaaS

💰 GROWTH EQUITY VC on 2025-09

Fintech • Banking • SaaS

FirstClose is a fintech platform that helps banks, credit unions and other financial institutions build and scale home equity businesses by automating workflows, accelerating time-to-close, and providing real-time home-equity position and pre-approval estimates. Its offerings include the XpressEquity platform, order management services, a vetted provider marketplace, LOS and technology integrations (including a MeridianLink Consumer LOS portal), and tools that reduce application drop-off and operational touchpoints. FirstClose emphasizes soft credit pulls, automated disclosures, performance-tracked partners, and claims extensive experience and outcomes (e. g. , $129 billion in home equity loans closed since 2015 and a stated average ROI).

📋 Description

• Translate provider, lender, and internal needs into clear requirements and user stories • Support design reviews for OMS workflows, cascades, and Gateway provider flows • Assist PMs with rule mapping for eligibility, routing, and valuation logic • Maintain shared OMS and Gateway backlogs, ensuring clarity and prioritization • Conduct or coordinate User Acceptance Testing with lenders, internal Operations, and providers • Create release notes, user guides, and operational support documentation • Validate provider integration behaviors, including ordering, responses, and error handling • Support OMS migration waves through configuration, testing, and readiness activities • Track rollout tasks and dependencies, and communicate risks early • Triage provider-related issues such as latency, data mismatches, and SLA breaches • Reproduce and document defects for engineering • Support Operations, Support, and Implementation teams with issue analysis and configuration help

🎯 Requirements

• 1–3 years of experience in SaaS product work, business analysis/product ownership, provider integrations, fintech, or lending operations • Strong analytical skills with the ability to map and optimize complex workflows • Solid understanding of APIs, structured data formats, and rules-based orchestration • Strong communication, documentation, and stakeholder management skills • Proficiency with Atlassian Jira for backlog management and cross-team coordination (preferred) • Experience working on Agile product teams (preferred) • Experience with vendor performance management, including order-level audit and issue resolution (preferred) • Hands-on experience managing third-party provider relationships and integration requirements (preferred) • Familiarity with billing workflows, reconciliation processes, and vendor invoicing models (preferred)

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