Channel Account Manager

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July 11

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First Due

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Artificial Intelligence • SaaS • Public Safety

First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• This is a remote position. • Channel Account Manager for First Due, a growing SaaS technology company for Fire and EMS agencies. • Responsible for generating new revenue and developing new sales pipelines. • Partner Management: Own day-to-day relationships with channel partners. • Sales Enablement: Train and enable partners on our platform. • Pipeline Development: Collaborate with partners to identify new business opportunities. • Onboarding & Activation: Lead the onboarding process for new partners. • Forecasting & Reporting: Track partner performance and maintain accurate pipeline data. • Cross-functional Collaboration: Work with internal teams to support partner initiatives. • Market Intelligence: Provide feedback on partner needs and market dynamics.

🎯 Requirements

• 3–7+ years of experience in SaaS and/or tech channel sales, partnerships, or account management. • Proven track record of managing and growing channel partner relationships. • Experience with government procurement processes and public safety sales cycles is a strong plus. • Excellent communication, negotiation, and relationship-building skills. • Strong analytical mindset with proficiency in CRM tools (Salesforce, HubSpot, etc.). • Comfortable working in a fast-paced, dynamic environment with a collaborative team. • Existing network of public sector resellers or government IT consultants. • Familiarity with cooperative purchasing agreements and contracts (e.g., NASPO, GSA). • Experience supporting or building a channel program from the ground up.

🏖️ Benefits

• competitive pay • medical, dental, and vision coverage • FSA/HSA • 401(k) • flexible PTO • fully remote workplace • technology stipend • opportunities for advancement • other benefits and perks that sets our team apart