Project Manager

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Five Sigma - Claims Management Solution

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $16M Series A on 2021-09

Artificial Intelligence • Insurance • SaaS

Five Sigma is a comprehensive claims management platform that leverages cloud-based SaaS technology to offer 360-degree claim visibility, AI-driven insights, and decision-making automation. The platform is designed to enhance productivity and reduce costs for insurers, managing general agents, third-party administrators, and self-insured entities across various lines of business including property and casualty, automotive, homeowners, and more. With features like omnichannel communications, built-in communications and AI summaries, workflow automation, and API integrations, Five Sigma provides future-proof claims processing solutions that transform claims departments from cost centers to profit centers. The platform aims to improve customer satisfaction, operational efficiency, and overall performance through immediate deployment and ongoing product updates.

📋 Description

• Launch new customers on Five Sigma’s SaaS platform and onboard existing customers • Build initial application configuration and review platform settings and functionality • Manage projects throughout their lifecycle from initiation through successful go-live, within scope, time, and budget • Plan and manage large-scale, high-risk, or strategic projects • Evaluate complex situations and identify viable customer solutions • Manage project stakeholder relationships, progress, issues, requirements, and deliverables • Apply project management methodologies, tools, and procedures • Analyze risks, establish contingency plans, and identify mitigation responsibilities • Learn client organizations, processes, teams, and desired outcomes • Gather and document operational and technical requirements with client teams • Ensure timely project completion and transition clients to Customer Support & Success • Create end-user training and establish go-live and post-production support channels • Plan and manage project resource allocation with relevant departments • Manage multiple projects and clients simultaneously • Provide technical, business consulting, and product expertise to customers • Configure product features within contractual constraints or identify change requests • Identify implementation use cases, roles, and business requirements • Occasionally assist during pre-sale engagements • Travel to meet clients when required

🎯 Requirements

• More than 5 years of project management experience in Insurtech large-scale strategic projects • Knowledge of project management processes including task planning, resource allocation, risk management, time management, financial management, quality management, monitoring and reporting, documentation, and record keeping • Strong leadership, organizational, and interpersonal skills • Ability to work with people from different disciplines and varying levels of technical experience • Clear, concise, and tactful communication with senior executives, clients, peers, and team members • Proven ability to manage multiple projects simultaneously with multiple constituents • Strong client-facing and internal communication skills • Strong written and verbal communication skills • Strong organizational skills, attention to detail, and multitasking skills • Experience writing functional business and technical requirements • Experience delivering client-focused solutions based on customer needs within project scope and statement of work • Strong technical background and technical understanding • Demonstrated experience leading cross-functional teams within a formalized methodology • PMP certification and/or other industry and project management certifications are an additional benefit

🏖️ Benefits

• PMP certification and/or other industry and project management certifications are an additional benefit • Remote work arrangement • Opportunity to work with a global insurance and technology platform