Market Area Coordinator

🕒 October 22

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $65.1k - $166.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

📦 Logistics

💼 Consulting

📣 Marketing

💰 Post-IPO Debt on 2023-08

Logistics • Consulting • Marketing

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• Own the workforce strategy for the assigned market and establish priorities based on dealer needs, workforce data, market intelligence, and Ford strategic objectives • Identify high-risk and high-opportunity dealerships • Analyze market trends, workforce gaps, retention challenges, recruiting needs, training requirements, and technician capacity • Establish TCS priorities and market engagement strategies • Prioritize TCS resources toward dealerships and opportunities with the greatest potential impact • Develop and maintain a market-level view of technician supply, demand, retention, pipeline, capacity, and readiness • Translate market intelligence into actionable recommendations for Ford and MarketSource leadership • Provide strategic direction, coaching, prioritization, and performance governance for TCS resources • Balance TCS workloads and ensure appropriate resource assignments • Review dealer assessments, engagement strategies, and action plans • Monitor execution against market priorities and performance objectives • Build relationships with Ford Regional Teams, dealer leadership, dealerships, training and education partners, New Ford Tech, technical schools and colleges, and other stakeholders • Serve as the escalation point for significant or complex dealer workforce challenges • Coordinate resources to develop and execute solutions • Establish market-level performance targets, monitor progress, identify gaps, and implement corrective actions • Monitor technician retention, placements, pipeline development, training, capacity, program adoption, dealer satisfaction, productivity, cost per dealer, and ROI • Aggregate TCS dealer intelligence into market-level insights • Identify emerging trends and replicable successful practices • Recommend process, program, or resource improvements • Optimize TCS resource allocation using performance data • Provide leadership with actionable market intelligence and recommendations • Support continuous improvement of the TPS operating model

🎯 Requirements

• Associate degree required • 2–5+ years of professional experience in an automotive or manufacturing environment • Ability and willingness to travel frequently, approximately 65%, including overnight and out-of-state travel • Strong understanding of dealership Parts and Service operations, technician productivity, and service capacity • Experience in project or program management and business planning • Ability to work independently, prioritize effectively, follow through, and solve problems quickly • Willingness to relocate now or in the future • Valid, unrestricted driver’s license • Bachelor’s degree preferred • Experience in automotive service and support preferred • Proficiency in Microsoft Office, Teams, and SharePoint preferred • Familiarity with Ford systems, including PTS and STARS preferred • Must be legally authorized to work in the United States • Visa sponsorship is not available

🏖️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage • Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

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