Order Management Specialist

Job not on LinkedIn

🕒 October 21

🇺🇸 United States – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oregon Solar + Storage Industries Association (OSSIA)

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1981

⚡ Energy

🤝 Non-profit

📚 Education

Energy • Non-profit • Education

Oregon Solar + Storage Industries Association (OSSIA) is an organization dedicated to promoting clean, renewable solar and storage technologies in Oregon. OSSIA offers networking opportunities with other solar professionals, provides technical installation training, and supports solar workforce development. The association is involved in solar advocacy, working with the Land Use and Public Utility Commission, and hosts events like the Oregon Solar + Storage Conference. Additionally, OSSIA manages the Oregon Solar Education Fund and a political action committee to influence solar adoption policies. It aims to facilitate the expansion and adoption of solar energy through education and community engagement.

📋 Description

• Process and manage customer orders accurately and efficiently from entry through fulfillment • Verify order details, product availability, inventory allocation, and shipping requirements • Monitor order status and proactively resolve discrepancies, delays, and fulfillment challenges • Coordinate shipments and deliveries with warehouse teams, logistics partners, and transportation providers • Communicate order updates, delivery timelines, and potential issues to customers and internal teams • Manage customer returns, shipping claims, and order-related issues through resolution • Partner with Sales, Procurement, and Finance to address inventory availability, credit holds, and other order-related needs • Maintain accurate order information and documentation in NetSuite and other company systems • Identify opportunities to improve order accuracy, operational efficiency, and the overall customer experience

🎯 Requirements

• At least two years of experience in order management, customer service, sales support, logistics, distribution, or a related field • Strong organizational skills, attention to detail, and ability to manage multiple priorities • Excellent communication, customer service, and problem-solving skills • A proactive, solutions-oriented mindset and ability to work effectively across teams • Familiarity with order fulfillment, inventory management, and supply chain processes • Experience using ERP or order management systems and proficiency in Microsoft Office • Experience with NetSuite or a similar ERP system (preferred) • Background in wholesale distribution, solar, renewable energy, or a related industry (preferred) • Experience coordinating shipments, managing returns, or resolving customer claims (preferred)

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan with company matching • Paid time off • Professional development opportunities • Employee assistance and additional benefit programs

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