L1 Support Analyst - Polish

June 25

Apply Now

Receive Emails with Similar Jobs

FORM

WebsiteLinkedInAll Job Openings

FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM’s digital assistant for teams guides daily tasks, boosts communication, and provides leaders with real-time intelligence to drive faster actions and better decisions. FORM activates and connects teams in the field--with leaders, missions, and each other--so they can deliver success in the enterprise. FORM offers the world’s fastest, most accurate, and only integrated task management and image recognition solution for smarter retail execution. FORM solutions have been deployed by Fortune 500 companies around the world.

201 - 500 employees

Founded 2002

📋 Description

• About FORM • FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. • FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. • The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. • FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. • FORM solutions have been deployed by Fortune 500 companies around the world.

🎯 Requirements

• Advanced English (Speaking and Writing). • Intermediate Polish (Speaking and Writing). • From 1 year of experience in Customer Support Analyst\Representative position. • Excellent communication and problem-solving skills. • Ability to multitask and prioritize issues. • Experience in handling issues and or customer complaints. • Experience using common software (MS Office Suite — Word, Excel, Outlook). • Basic understanding of client-server applications work. • Knowledge of the help desk software and remote support tools (i.e. Zendesk, GotoMeeting, WebEx, Zoom). • Ability to handle Client escalations and act as a main communication point with Clients.

🏖️ Benefits

• Challenging and exciting work. • A friendly and professional team of enthusiasts. • Competitive salary. • Work equipment. • Paid time off, sick leaves, and public holidays. • Health insurance with Lux Med. • Full remote or hybrid work from our cozy office in Krakow. • Opportunities for career growth.