Account Manager – CR

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4 days ago

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Freelance Latin America

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HR Tech • B2B • Recruitment

Freelance Latin America is a staffing solution that connects businesses with top-tier, bilingual remote professionals from South America. By providing a fully managed service, they handle all aspects of hiring, including recruitment, onboarding, and payroll, offering companies cost-effective staffing solutions without compromising quality. Their services cater to various industries, enabling organizations to benefit from exceptional talent while maintaining time zone compatibility and easy communication.

51 - 200 employees

Founded 2017

👥 HR Tech

🤝 B2B

🎯 Recruiter

📋 Description

• Communicating with clients by phone, through email, and face-to-face • Building strong client relationships to maintain old business and acquire new customers • Collaborating with internal departments to fulfill customer requests • Resolving complaints and tracking processes related to client desires • Acting as the client representative to ensure demands are met and improve customer experience • Collecting and analyzing data on consumer behavior to understand changing needs

🎯 Requirements

• Flexible to handle a variety of duties pertaining to the firm and clients • Excellent communication skills for client interactions through phone, email, and face-to-face • Ability to build strong client relationships to maintain old business and acquire new customers • Collaborate with various internal departments to fulfill customer requests • Skills in resolving client complaints and tracking related processes • Act as a client representative to meet demands focusing on improving customer experience • Ability to collect and analyze data about consumer behavior to understand changing needs