Strategic Partnerships Manager

October 22

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Fresh Clinics

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Healthcare Insurance • Beauty • Wellness

Fresh Clinics is a comprehensive platform designed specifically for medical spas, offering a range of services including medical oversight, compliance management, clinical support, and training for aesthetic clinics. The platform connects clinics with off-site medical directors to ensure regulatory compliance and exceptional patient care, while also providing resources to help manage business operations effectively. With access to a community of professionals and tailored tech solutions, Fresh Clinics aims to streamline the management of med spas and enhance the overall patient experience.

51 - 200 employees

Founded 2018

⚕️ Healthcare Insurance

💄 Beauty

🧘 Wellness

📋 Description

• Build and manage relationships with top aesthetics, pharma, and med-device brands. • Identify new partnership opportunities across both product and service categories (e.g., labs, marketing partners, training schools). • Lead contracting, onboarding, and ongoing relationship management for key partners. • Manage partner escalations—solving issues quickly and strengthening trust. • Plan and deliver bi-weekly partnership activations, such as trainings, product launches, or co-branded events. • Collaborate with partners to design experiences that educate and excite our member clinics. • Track partnership performance, including utilization, sales uplift, and engagement metrics. • Prepare and deliver clear ROI reports and recommendations to partners and Fresh leadership. • Continuously identify ways to improve partner satisfaction and retention.

🎯 Requirements

• 5+ years in medical aesthetics, pharma, or medical devices managing supplier or key account relationships. • Hands-on experience running trainings, events, or activations from concept to execution. • Strong relationship builder who can manage both strategic partners and operational details. • Confident communicator who can handle difficult conversations with professionalism and empathy. • Organized, proactive, and excited by the idea of building something new. • Thrives in a fast-paced, startup environment and brings positive energy to every interaction.

🏖️ Benefits

• Impactful Work : Help revolutionise healthcare and make a difference for healthcare professionals and their patients. • Growth Opportunities : Be part of a scaling company with room to grow your career. • Supportive Culture : Join a team of smart, kind, and driven individuals who value work-life balance. • Flexible Work : Enjoy autonomy with remote-first work arrangements and the ability to manage your own schedule. • Go Green: With EV Novated Leasing • Wellness: Access to our EAP service and quarterly wellness days • Give back: We offer two volunteer days annually for our team to give back in a way that's meaningful to them • Social: We have quarterly in-person and remote social events for our distributed team to come together