Sales Engineer, Club Prophet

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October 30

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Fullsteam

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Fintech • SaaS • B2B

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

1001 - 5000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

📋 Description

• Meet with clients, provide product demonstrations, technical presentations, and develop customized solutions to meet customer specifications. • Assist sales team in conducting in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals. • Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach. • Assist RFP coordinator to review and respond to RFP/RFI’s. • Solutions development and collaboration with engineering and product teams to ensure the solution offered are viable and tailored to client’s needs. • Assist with product configuration and suggest modifications to meet customer requirements. • Act as the technical point of contact during the sales process, answering questions about product functionality, features, customer requirements, and compatibility. • Build and maintain relationships with perspective and existing clients, serving as a technical resource to help customers understand solutions. • Help identify upsell or cross-sell opportunities. • Maintain an accurate record of sales activities in the CRM system. • Understand sales pipeline to achieve monthly, quarterly, and annual targets. • Leverage sales dashboards to understand where to focus your time and activities. • Provide expert knowledge of company’s products and services to both the sales team and clients, including pre and post-sales support to ensure product integration and functionality needs. • Document and provide feedback and insights about customer needs and product improvements to relevant teams. • Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience. • Stay informed about industry trends, competitor activities, and market developments. • Utilize this knowledge to position the solution effectively and provide insights to clients.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science or a related field preferred. • 5+ years of experience in technical software sales, preferably within the SMB and mid-market segments, or supporting role within Golf Software Solutions. • Willingness to travel as needed to meet clients and attend industry events. • Golf experience preferred.

🏖️ Benefits

• Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. • Equal Opportunity/Affirmative Action employer.