Senior Software Engineer

November 4

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FullStory

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eCommerce • SaaS • Analytics

FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $25M Venture Round on 2022-08

📋 Description

• Collaborate with Design, PM, and Engineering teammates to plan, architect, and build complex features in a tight feedback loop with our customers. Well-written communication is essential. • Ideate with our core team on how to best leverage AI capabilities to further customer delight. • Architect and scale systems (operating at hundreds of thousands of requests per second) that unlock key functionality across all of our products and teams using React, Typescript and Go. • Maintain and troubleshoot parts of Fullstory's production environment, proactively identifying and addressing potential issues, and driving improvements to system reliability and performance. • Drive improvements to engineering processes, tooling, and best practices, contributing to the overall efficiency and effectiveness of the engineering organization. • Mentor and coach junior and mid-level engineers, providing technical guidance, conducting code reviews, and fostering a culture of engineering excellence.

🎯 Requirements

• Proven track record of building and maintaining large-scale, enterprise-grade web applications • Experience driving consensus on large, complex architectural changes through clear communication and technical writing. • Proven ability to lead and mentor other engineers, fostering a collaborative and supportive team environment. • Bachelor's degree in Computer Science or a related field and experience writing Go or React code in a production environment. • English language fluency (speaking, reading, writing) required for collaboration with our US-based teams, including daily communication, technical discussions, and documentation. • Nice to have: Experience with multi-product architecture, experience with the latest AI trends (LLMs, RAG, Vector Databases, etc).

🏖️ Benefits

• Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays. • Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians. • Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees. • Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend. • Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up. • Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances. • Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.