Fusion Connect
Telecommunications • Technology • Enterprise
Fusion Connect is a leading provider of managed communication services, specializing in solutions that enhance connectivity and collaboration for businesses. The company offers a wide range of services, including managed networks, SD-WAN, broadband and dedicated internet access, and unified communications & collaboration platforms like VoIP and UCaaS. Fusion Connect also provides Microsoft Teams calling services, SIP trunks, and solutions for replacing legacy phone systems. With a commitment to customer satisfaction and service reliability, Fusion Connect has been helping businesses modernize their communication infrastructure for over two decades. The company emphasizes leveraging Microsoft 365 to help clients maximize their technology investments.
501 - 1000 employees
📡 Telecommunications
🏢 Enterprise
Technical Support, Tier 2
November 7
Fusion Connect
Telecommunications • Technology • Enterprise
Fusion Connect is a leading provider of managed communication services, specializing in solutions that enhance connectivity and collaboration for businesses. The company offers a wide range of services, including managed networks, SD-WAN, broadband and dedicated internet access, and unified communications & collaboration platforms like VoIP and UCaaS. Fusion Connect also provides Microsoft Teams calling services, SIP trunks, and solutions for replacing legacy phone systems. With a commitment to customer satisfaction and service reliability, Fusion Connect has been helping businesses modernize their communication infrastructure for over two decades. The company emphasizes leveraging Microsoft 365 to help clients maximize their technology investments.
501 - 1000 employees
📡 Telecommunications
🏢 Enterprise
📋 Description
• Provide excellent customer service • Collaborate within a tier 2 customer operations team • Troubleshoot complex network environments • Manage relationships with vendors and internal resources
🎯 Requirements
• Experience in networking and voice support • Strong analytical thinking and problem-solving skills • Ability to work under pressure • Capability to manage multiple tasks/priorities • Demonstrated documentation skills
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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