Manager, Medical Detention Operations

Job not on LinkedIn

🕒 September 26

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GardaWorld Federal Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🎖️ Defense

Healthcare • Consulting • Defense

GardaWorld Federal Services is a provider of logistics, medical, security, and support services, specifically tailored for federal, state, and local government clients, as well as commercial customers globally. They specialize in emergency management, offering rapid deployment of medical professionals, secure housing solutions, and urgent response logistics in the event of natural or man-made disasters. With over 30 years of operational experience, GardaWorld is recognized as a trusted partner to various governmental agencies, ensuring safety and support in high-threat environments.

📋 Description

• Provide operational oversight and program management support for multiple detention healthcare programs nationwide • Monitor facility healthcare operations for compliance with contract requirements, federal regulations, and detention healthcare standards • Serve as the corporate point of contact for assigned facilities regarding medical operations, program performance, and operational issues • Collaborate with facility Health Services Administrators, Clinical Directors, and Medical Directors • Implement and consistently apply corporate healthcare policies, procedures, and operational initiatives • Monitor facility performance metrics and operational indicators to identify trends, risks, and improvement opportunities • Support healthcare startups, contract transitions, facility expansions, and operational improvement initiatives • Monitor corrective action plans from government inspections, audits, accreditation reviews, and compliance assessments • Coordinate responses to government findings and support sustained compliance • Prepare for audits, inspections, accreditation surveys, and customer evaluations • Monitor clinical documentation, staffing requirements, healthcare protocols, and quality assurance programs • Analyze quality indicators, utilization trends, operational data, patient safety metrics, and healthcare outcomes • Lead performance improvement initiatives to enhance healthcare delivery, compliance, efficiency, and patient outcomes • Develop and maintain dashboards, reports, and performance metrics for corporate and government stakeholders • Participate in root cause analyses, investigations, and risk mitigation activities • Monitor staffing levels and collaborate with recruitment teams to address staffing needs • Support onboarding, orientation, deployment, workforce planning, retention, and staffing optimization • Provide guidance during staffing shortages, surges, or emergency situations • Maintain relationships with government officials, facility leadership, corporate stakeholders, and external partners • Participate in customer meetings, operational reviews, and strategic planning discussions • Prepare executive briefings, reports, operational summaries, and presentations • Support contract deliverables, performance reviews, and customer reporting requirements • Assist with operational budgets, labor utilization, staffing expenditures, financial forecasting, and resource planning • Identify operational efficiencies while maintaining compliance and quality standards • Support contract growth, proposal efforts, and business development initiatives • Maintain confidentiality of healthcare information, operational data, and sensitive government information • Provide after-hours support during emergencies, critical incidents, or significant healthcare events • Travel extensively for facility oversight, inspections, customer meetings, and operational initiatives • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, Healthcare Management, or a related field • Minimum seven (7) years of progressive healthcare operations, healthcare management, correctional healthcare, detention healthcare, or healthcare program leadership experience • Minimum three (3) years managing multi-site healthcare operations, government healthcare contracts, or detention healthcare programs • Experience overseeing operational performance, staffing, compliance, quality improvement, and contract execution • Experience working with federal government agencies, healthcare contractors, correctional systems, or detention environments • Demonstrated experience managing healthcare programs with multiple stakeholders and regulatory requirements • Proficiency with healthcare reporting systems and Microsoft Office Suite • Ability to obtain and maintain all required government clearances, facility credentials, and contractual requirements • Ability to provide proof of citizenship or legal U.S. work authorization • Must consent to fingerprinting and background investigations • Must be able to read, write, speak, and understand English proficiently • Extensive knowledge of detention healthcare operations, correctional healthcare systems, and healthcare program management • Strong understanding of National Detention Standards (NDS), Performance-Based National Detention Standards (PBNDS), and federal detention healthcare requirements • Knowledge of healthcare regulatory compliance, accreditation standards, and quality improvement methodologies • Strong leadership and team-building skills with the ability to influence and support multidisciplinary teams • Demonstrated program management, organizational, and operational planning capabilities • Ability to assess healthcare operations, identify deficiencies, and implement corrective actions • Strong analytical and critical thinking skills • Ability to interpret operational, clinical, and financial performance data • Excellent written, verbal, presentation, and interpersonal communication skills • Strong customer service and government relations skills • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and reporting platforms • Ability to manage multiple priorities across geographically dispersed locations • Ability to exercise sound judgment and decision-making in complex operational environments • Preferred: Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP), or other healthcare licensure • Preferred: Master's degree in Healthcare Administration (MHA), Public Health (MPH), Business Administration (MBA), Nursing, or a related field • Preferred: PMP, CPHQ, FACHE, or equivalent certification • Preferred experience supporting government agencies through federal healthcare programs • Preferred experience managing detention healthcare or correctional healthcare contracts • Preferred experience with ACA, NCCHC, Joint Commission, or other healthcare accreditation standards • Preferred experience leading multi-site operational improvement initiatives and complex healthcare programs • Must be able to remain in a stationary position 50% of the time • Must occasionally lift and/or move up to 25 pounds • May be exposed to extreme weather, fumes or airborne particles, toxic or caustic chemicals, and loud noise during operational visits

🏖️ Benefits

• Full-time employment • Salary/exempt status • Travel requirement coverage for travel up to 75% • Teleworking available • Equal employment opportunity workplace • Disability or special-needs accommodation • Consideration of qualified applicants regardless of criminal histories, consistent with legal requirements

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