Project Manager

🕒 April 20

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GBG Plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🔐 Security

💸 Finance

🎮 Gaming

Security • Finance • Gaming

GBG Plc is a global leader in identity verification and fraud prevention solutions. The company offers a range of services including fast and accurate identity data verification, biometric authentication, and fraud prevention to help businesses onboard customers securely and with confidence. GBG serves various industries, including financial services, retail, gaming, and insurance, providing powerful insights from millions of global customer interactions. With over 30 years of experience, GBG is trusted by thousands of businesses worldwide to deliver multi-layered protection and optimize customer onboarding processes. Their solutions aim to build trust, protect businesses from fraud, and ensure smooth and secure customer transactions.

📋 Description

• Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition. • Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle. • Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre-Sales & Professional Services, ensuring feasibility and commercial viability. • Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems. • Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships. • Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets. • Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations. • Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time. • Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team. • Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue.

🎯 Requirements

• Systematic and process orientated with a proven track record of managing projects through to completion to plan • Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight • Strong customer orientation and ability to respond to frequent demands of multiple customers and channels • Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG.