Quality Management Analyst – Communications, Documentation

🕒 August 14

🇺🇸 United States – Remote

💵 $64.2k - $75.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Support creation and delivery of high-quality materials explaining data analytic results, educational materials, and other program-integrity communications • Support quality management by working with authors, subject matter experts, and peers throughout development and delivery • Review materials and communications for compliance with established quality standards • Provide authors feedback on changes needed to meet quality standards • Collaborate with clients, program leadership, and task areas to identify and capture quality requirements • Assist in developing and maintaining quality management processes meeting client and GDIT standards • Use Microsoft Office Suite and Adobe Acrobat Pro to support quality and documentation work • Manage and track multiple simultaneous efforts to ensure timely, accurate completion

🎯 Requirements

• Bachelor's degree (work exp in lieu of degree will be considered) • 2+ years of related experience • Intermediate skills with Microsoft Office Suite • Intermediate skills with Adobe Acrobat Pro • Intermediate skills with SharePoint, including document sharing and version control • Familiarity with Jira/Confluence • Federal, state, or private payer healthcare industry experience • Experience proofreading and editing client and public facing communications • Ability to understand client requirements and align deliverables with those requirements • Experience performing document audits/reviews, including documenting findings, remediation, and dispositioning • Ability to manage and track numerous, diverse, simultaneous efforts and prioritize workload • Strong writing skills, interpersonal communications skills, and attention to detail • Experience with Section 508 conformance preferred • Experience with CommonLook Suite preferred • Experience with Box preferred • No security clearance required • US Citizenship not required

🏖️ Benefits

• AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full-flex work weeks • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • 15 days of paid leave per calendar year for new employees, prorated based on hire date • 10 paid holidays per year, prorated based on hire date • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Award-winning culture of innovation • Military-friendly workplace

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