GE HealthCare
Healthcare • Medical Technology • Pharmaceuticals
GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
10,000+ employees
Founded 1892
💊 Pharmaceuticals
Clinical Application Support Specialist II
Job not on LinkedIn
October 3
GE HealthCare
Healthcare • Medical Technology • Pharmaceuticals
GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
10,000+ employees
Founded 1892
💊 Pharmaceuticals
📋 Description
• Learn specialized industry-specific software and apply this knowledge to support MIM customers • Provide excellent customer service and product training to hospitals, clinicians, and clinical staff to understand their needs and provide tailored support • Facilitate training sessions for team members, along with cross-functional teams • Use remote technologies to diagnose and resolve customer concerns and to guide customers in optimal software utilization. • Ensure customer satisfaction for every step of the customer’s support journey • Collaborate with other team members and departments in finding solutions that may be outside of your area of expertise • Act as the voice of the customer by sharing product insights with MIM’s product, quality, and management teams to improve the software and the overall customer experience • Contribute to departmental operational improvement initiatives
🎯 Requirements
• A background as a nuclear medicine technologist or in a support capacity for nuclear medicine procedures preferred • 3 + years of clinical or medical experience • CNMT Certification preferred but not required • Strong written and verbal communication, organizational, and time management skills • Ability to actively listen and anticipate customer needs with an empathetic mindset • Strong analytical and critical thinking skills to provide unique solutions to complex customer issues • Ability to work with a flexible schedule
🏖️ Benefits
• Great work environment • Professional development • Competitive compensation
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