Strategic National Vendor Operations Specialist

🕒 October 23

🇺🇸 United States – Remote

💵 $74.4k - $111.6k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Execute and manage customer service contract transactions, including additions, deletions, modifications, verification, and submission prework • Support billing accuracy and timely contract-to-billing handoffs for contract, non-contract, ODS, and vendor-related services • Maintain installed base and contract data integrity through audits, updates, corrections, and coordination with field teams and customers • Maintain customer and vendor equipment modifications at local and national levels while supporting installed base accuracy • Oversee transaction schedules, inactive CMODs, capping defects, warranty conversions, new equipment warranty audits, and open PO reporting • Align with Vendor Operations and Contract Management team workflows to improve efficiency • Coordinate vendor service activities, including service requests, corrective repair, planned maintenance follow-up, closure, scheduling, OCA management, and local or national vendor contract processes • Partner with Service Sales, Field Service, Service Marketing, Commercial Solutions, ASL reviewers, and other stakeholders to resolve billing, contract, process, and data issues • Monitor system activity, reporting, and work queues to support service commitments, issue resolution, and operational visibility • Identify and support process improvements, standard work, and quality controls to improve consistency, compliance, and customer experience • Complete required Quality and Compliance responsibilities, training, reporting, and corrective actions in accordance with GE HealthCare policies and applicable requirements • Coordinate vendor on-site support for planned maintenance and corrective maintenance activities

🎯 Requirements

• Associate degree in Business Administration, Finance, Marketing, or a related discipline and at least one year of customer service experience; or high school diploma/GED and five or more years of customer service experience • High proficiency with Microsoft Office Suite applications, including Word, Outlook, Excel, and Access • Minimum of two years of experience working with Microsoft Excel • Ability to communicate effectively in the local language • Strong customer focus with a demonstrated commitment to customer satisfaction • Ability to work under pressure, manage competing priorities, and meet deadlines and commitments • Experience supporting service contracts, order management, billing, installed base data, or contract administration in a healthcare, technology, or field service environment • Strong attention to detail and ability to identify data inconsistencies, process gaps, and opportunities for improvement • Demonstrated ability to collaborate across functions and communicate clearly with internal stakeholders and customers • Comfort working in multiple systems and adapting to evolving tools, processes, and business requirements • Must be legally authorized to work in the United States • Must not require employment visa sponsorship now or in the future • Successful completion of a drug screen, as applicable • Ability to comply with applicable customer vaccination mandates

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Medical insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development • Competitive compensation • Relocation assistance not provided

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume