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Regional General Manager, Market Performance

Job not on LinkedIn

🔥 1 hour ago

🌵 Arizona, Colorado, +11 more states – Remote

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💵 $130k - $148k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 1%

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Logo of Luna Physical Therapy

Luna Physical Therapy

1001 - 5000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Series B on 2023-06

Healthcare • Consulting • Healthcare Insurance

Luna Physical Therapy is a pioneering provider of in-home physical therapy services across the United States. With over 3,000 licensed outpatient therapists, Luna offers personalized, expert care directly at patients' homes. The company eliminates the need for clinic visits, making physical therapy more convenient and accessible. Luna's therapists are highly experienced, with many specializing in areas like sports rehab, spinal care, and geriatric therapy. The service is integrated with a user-friendly app for scheduling and exercise management, and it is insurance-friendly, accepting all major insurance plans and Medicare. Luna's commitment to quality care makes it a trusted choice for physical therapy at home.

📋 Description

• Own full Central US regional P&L, including revenue growth, contribution margin, and cost management • Develop regional forecasts, budgets, and operating plans aligned to company targets • Improve unit economics, utilization, and market density • Balance growth, margin, quality, and experience through disciplined tradeoffs • Serve as the single point of accountability for therapist acquisition, enablement, physician success, and partner success/account management outcomes • Lead through influence in a matrixed environment and align functional partners to regional priorities • Translate national initiatives into region-specific execution plans with clear KPIs • Ensure sufficient therapist supply to meet regional demand and set hiring targets and sourcing strategies • Improve therapist engagement, retention, productivity, and quality • Drive regional growth through physician relationships and partner execution • Grow referral volume and retention, improve partner satisfaction and outcomes, and identify expansion opportunities within existing accounts • Serve as the senior escalation point for regional partner issues • Develop and execute regional market strategies informed by local dynamics, demand patterns, and performance data • Identify opportunities for market expansion, optimization, or investment • Act as the regional voice to executive leadership, surfacing insights, risks, and opportunities • Establish and lead weekly, monthly, and quarterly business reviews • Use data to diagnose performance gaps and drive corrective action • Align functional partners around a shared regional scorecard • Model company leadership principles and culture within the region • Influence and develop leaders operating within the region, including those with dotted-line reporting relationships • Foster a culture of ownership, transparency, and continuous improvement

🎯 Requirements

• 10+ years of progressive leadership experience in healthcare operations, providing multi-site in-home or outpatient rehab services • Located within the Central US territory: TX, OK, UT, AZ, IL, CO, MN, IA, WI, MO, IN, OH, MI, TN • Prior P&L ownership with accountability for growth and profitability • Bachelor's degree or equivalent • Experience leading in a matrixed or shared services model • Strong financial and analytical acumen • Proven ability to influence without direct authority • Owner mentality with strong business judgment • Comfortable navigating ambiguity and driving clarity • Collaborative, low-ego leadership style that delivers results through partnership • Data-driven, decisive, and execution-oriented • Ability to balance strategic thinking with operational rigor • Familiarity with health system partnerships or enterprise accounts in local markets • Physical ability to sit, stand, and walk for extended periods and occasionally lift/carry equipment up to 30 lbs.

🏖️ Benefits

• 20% nondiscretionary bonus • Unlimited paid time off • Paid holidays • Medical coverage • Dental coverage • Vision coverage • Company-paid life insurance • Voluntary short-term disability • 401(k) with company match • Dependent care FSA

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