Mitarbeiter im technischen Innendienst, Qualitätsmanager – Wärmepumpe

🕒 March 27

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🗣️🇩🇪 German Required

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Logo of Vamo

Vamo

11 - 50 employees

⚡ Energy

👥 B2C

Energy • Environment • B2C

Vamo is a leading provider of heat pump installation and services, specializing in air-to-water heat pumps from premium manufacturers. They offer a comprehensive turnkey solution that includes everything from technical consulting and guidance on state subsidies to financing options and installation. Vamo prides itself on seamless service delivery, ensuring customers have a hassle-free experience. Their offerings include 24/7 system monitoring, maintenance packages, and support for government grants. Vamo is committed to providing efficient, sustainable heating solutions that are eligible for various state and federal incentives, making it an environmentally friendly choice for homeowners seeking to upgrade their heating systems.

📋 Description

• Prüfungen von Bauvorhaben auf hohen Vamo-Standard • Erster Kontakt für Kund:innen nach Bauabschluss • Fehlerdiagnose und -analyse von Kund:innenanliegen • Komplexe Fälle intern steuern und Fehlerbehebung vorantreiben • Mitgestaltung eines professionellen Aftersales-Prozesses

🎯 Requirements

• Gelernter Anlagenmechaniker (m/w/d) SHK (oder vergleichbar) • Fundierte Erfahrung im Bereich Wärmepumpen und im Kundendienst • Technischer Durchblick in Hydraulik und Elektrik von Wärmepumpenanlagen • Kommunikationsstärke für den Kontakt mit Kund:innen • IT-Affinität und Freude an modernen Tools (CRM, Remote-Monitoring)

🏖️ Benefits

• 30 Tagen Urlaub • Möglichkeit, im Home Office zu arbeiten • Flexible Arbeitszeiten • JobRad-Leasing • 50 € steuerfreier Sachbezug über die Guudcard • Betriebliche Altersvorsorge (bAV) mit Arbeitgeberzuschuss • Professionelle und skalierbare Aftersales-Prozesse • Dynamik eines Startups.

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