Senior Manager, Deal Desk

🕒 May 7

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GHX

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

GHX is a leading provider of data management solutions, supply chain consulting, and vendor credentialing services primarily for the healthcare industry. They offer innovative products such as order automation, inventory management, and e-payment solutions that enhance financial agility, compliance, and operational efficiency. GHX serves a diverse clientele including healthcare providers, suppliers, and government agencies, emphasizing evidence-based insights and cloud ERP transformation to optimize resource allocation, reduce costs, and improve patient care. They are deeply integrated into the healthcare supply chain, collaborating with partners to create secure, informed, and cost-effective environments in healthcare facilities.

📋 Description

• Partner closely with Sales to structure complex SaaS deals involving multi-year subscriptions, ramp pricing, usage-based components, and other offerings • Guide sales teams on structuring enterprise agreements, co-terming, renewals, and expansions • Serve as an escalation point for high-impact, high-value, or time-sensitive deals, balancing speed with risk management • Collaborate with Finance to ensure deals comply with revenue recognition standards • Review and approve complex, non-standard deals to ensure alignment with company policies and financial goals • Support go-to-market (GTM) initiatives by operationalizing new offerings and maintaining scalable product playbooks • Enforce deal exceptions governance, ensuring discipline while enabling competitive deal execution • Own and continuously improve Deal Desk SLAs by defining clear turnaround expectations, monitoring performance against targets, identifying root causes of delays, and driving cross-functional accountability to ensure timely and high-quality deal support • Maintain and continuously enhance proposal templates and standard content to ensure accuracy, consistency, and alignment with pricing, product offerings, and commercial terms • Lead and mentor the Deal Desk team, driving performance, consistency, and professional development • Optimize deal workflows, approval processes, and supporting systems (e.g., CRM, CPQ tools) to improve efficiency and cycle time • Analyze deal data to identify trends, risks, and opportunities for improvement • Drive operational efficiency and scalability across the quote-to-order process, ensuring seamless execution as the business grows • Partner with relevant teams to support CPQ implementation and enhancements, including requirements gathering, testing, and rollout

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field or an equivalent combination of education and related professional experience • Minimum of 8 years of experience in Deal Desk, Sales Operations, Finance, or related roles • 5+ years of experience supporting commercial processes in a fast-paced, customer-centric environment • At least 3 years of experience in a leadership or team management role, with proven ability to coach, mentor, and develop high-performing teams • Strong understanding of SaaS or subscription-based business models • Experience with CRM and CPQ systems (e.g., Salesforce, Apttus, or similar) • Experience supporting CPQ implementation • Deep knowledge of pricing strategies, contract structures, and revenue recognition principles • Excellent analytical, negotiation, and problem-solving skills • Strong communication and stakeholder management abilities

🏖️ Benefits

• health, vision, and dental insurance • accident and life insurance • 401k matching • paid-time off • education reimbursement