Engineering Manager, Switchboard

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. • Hire and develop a high-performing team where team members can thrive and produce results with quality and speed. • Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast. • Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users. • Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic. • Ensure fast, high quality and cross-functional execution across frontend, backend, UX, product, and technical writing. • Drive improvements in quality, security, and performance. • Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet.

🎯 Requirements

• Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy • Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there • Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps • A history of building and managing high-performing, accountable team cultures, including managing out when necessary • Comfort driving complex projects to completion without relying on a dedicated TPM • Experience leading distributed and remote teams effectively

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave