Senior Manager, People Operations

🔥 3 minutes ago

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇰🇪 Kenya – Remote

💵 $114.7k / year

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Lead, coach, and develop a team of three Associates and Coordinators • Set priorities, standards, ownership, escalation paths, and the operating model for payroll, service delivery, people data, and lifecycle operations • Serve as first point of contact for country HR teams on payroll, data, lifecycle, and ticketing matters • Own end-to-end global payroll delivery, including payroll calendars, approvals, controls, reconciliation, benefits, deductions, and compliance • Partner with Finance on month-end, accruals, and people cost reporting • Manage payroll providers, including service quality, issue resolution, invoicing, and migrations • Administer annual bonuses end to end • Own the ticketing system, including triage, assignment, SLA performance, reporting, and escalations • Manage onboarding, offboarding, transfers, and role changes • Analyze recurring issues and implement structural fixes and tools that improve functionality and user experience • Own HRIS operations, data quality, systems roadmap, workflows, automation, integrations, reporting, audits, and standards • Produce people reporting used for leadership decisions • Execute annual compensation cycles, salary adjustments, increase rollouts, and benefits administration • Produce compensation analysis, including benchmarking, compa ratio, cost modelling, and equity audits • Execute mobility transactions, including payroll and entity transfers, contracts, location-based pay changes, work permits, and employer of record administration • Participate in cross-functional initiatives and organizational projects • Perform other duties assigned by the Senior Manager, People Operations and stakeholders

🎯 Requirements

• 6+ years of professional experience in People Operations, HR operations, or global payroll • At least 2 years managing a team • Direct experience running multi-country payroll and people operations, ideally including Sub-Saharan Africa and employer of record arrangements • Demonstrated ownership of an HRIS, including an implementation, migration, or significant data quality turnaround • Experience automating, simplifying, or eliminating workflows • Working knowledge of employment and statutory requirements across multiple jurisdictions • Strong analytical skills, including compensation and cost modelling and advanced spreadsheet ability • Ability to liaise remotely with people at all levels and across different cultures • Strong stakeholder management skills and ability to communicate technical people operations content to non-specialists • Comfort operating with incomplete guidance and shifting priorities • Professionally proficient in English • Aptitude to learn tools such as Slack, BambooHR, Jira, and Asana • Comfort with AI-assisted tools to streamline people operations workflows • Experience in a global non-profit, international development organization, or mission-driven company with an Africa presence preferred • Familiarity with employer of record and contractor models across multiple countries, such as Oyster or Remote, preferred • Exceptional alignment with GiveDirectly Values and demonstration of emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity • Must overlap with an East Africa timezone by at least 3 hours and meaningfully overlap with US Eastern hours • Must be able to travel approximately 3–4 times per year to a country of operation • Employer cannot sponsor or take over sponsorship of employment visas in the U.S. or U.K.

🏖️ Benefits

• 10% bonus at target performance, with potential for upside • Annual benefits stipend of $21,393 (United States), £2,760 (United Kingdom), or $8,453 (Kenya) • Benefits stipend may be used to cover benefits or taken as additional taxable income • Fully remote work • Professional growth opportunities • Team retreats approximately 3–4 times per year