Operations Specialist

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August 27

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Givzey

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Finance • Non-profit • SaaS

Givzey is a platform that offers intelligent solutions for the fundraising process, including smart gift agreements, dynamic workflows, automated pledge reminders, and intelligent invoicing. The company aims to streamline and scale multi-year giving and one-time gifts, enhancing the donor experience while providing tools for fundraising teams to improve efficiency. Givzey is utilized by educational institutions and other organizations to secure and manage donations effectively.

2 - 10 employees

💸 Finance

🤝 Non-profit

☁️ SaaS

📋 Description

• Manage back-end operations of the Virtual Engagement Officer, including human-in-the-loop review, AI training, and knowledgebase development. • Execute internal and external facing processes in support of the autonomous fundraising operation, including onboarding, asset submission, basic website development, and content creation. • Identify and clearly report technical tasks to engineering using JIRA project management software. • Develop and manage internal and external documentation. • Work with third-party platforms that support autonomous fundraising operations. • In conjunction with VP of Engineering, VP of Customer Success and Director of Autonomous Fundraising Operations, identify and solve opportunities and challenges in autonomous fundraising. • Assist with customer requests, troubleshooting, and deployment of Version2 activities. • Other tasks as assigned.

🎯 Requirements

• Direct fundraising experience as a frontline fundraiser or in advancement communications • Deep understanding of nonprofit donor motivations and donor-centric communication skills • Savvy super-user of technology and experience with fundraising platforms • Strong time management and ability to pivot between tasks independently • Ability to identify and report technical tasks to engineering (JIRA)