Technical Project Manager

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🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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GLORY

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💳 Fintech

🛒 Retail

🎮 Gaming

Fintech • Retail • Gaming

GLORY is a global leader in cash technology solutions, providing innovative services that automate cash processes across various sectors including financial institutions, retail, gaming, and cash-in-transit (CIT). With a focus on enhancing efficiency, security, and customer service, GLORY designs custom solutions for cash handling at the point of sale, in cash centers, and throughout the retail cash chain. Their products range from cash recyclers and self-service kiosks to comprehensive cash management systems, aimed at optimizing cash workflows and improving business performance.

📋 Description

• Lead the end-to-end delivery of customer projects, ensuring agreed scope, timelines, budgets, and quality objectives are achieved. • Establish and maintain project plans, RAID logs, resource requirements and delivery milestones. • Apply project management methodologies and governance frameworks to maintain control, accountability, and transparency throughout the project lifecycle. • Act as the primary point of contact for customer Programme and Project Managers throughout project delivery. • Lead customer-facing meetings, technical workshops, project reviews, and status presentations. • Manage software development, system integration, and technical deployment activities. • Capture, document, and manage business and technical requirements throughout the project lifecycle. • Lead change management and change control processes to ensure all scope modifications are assessed and appropriately governed. • Oversee release planning, release readiness, deployment activities, and post-release support. • Provide technical leadership and coordination during troubleshooting, defect resolution, root cause analysis, and issue management. • Define and manage testing strategies, test plans, acceptance criteria, and test execution activities. • Support pre-sales activities, including solution scoping, effort estimation, project planning assumptions, and responses to customer RFIs/RFPs.

🎯 Requirements

• Proven experience managing complex, customer-facing technical projects in a software, technology, or systems integration environment. • Strong understanding of the Software Development Lifecycle (SDLC), release management, and change control processes. • Experience coordinating software development, integration, testing, and deployment activities. • Ability to understand high-level software architectures, system interfaces, integration dependencies, and technical risks. • Strong requirements gathering and stakeholder management capabilities. • Excellent risk, issue, and dependency management skills. • Strong problem-solving and decision-making abilities, particularly in fast-paced delivery environments. • Excellent communication, presentation, and facilitation skills. • Ability to influence stakeholders and drive outcomes without direct line management authority. • Experience using project management and planning tools such as Microsoft Project, Smartsheet, Jira, or similar. • Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook. • Ability to manage multiple projects and competing priorities simultaneously. • Experience working with banking, retail, payments, or cash management/ATM solutions (desirable). • Familiarity with Agile, Waterfall, and hybrid project delivery methodologies (desirable). • Experience managing third-party vendors and global delivery teams (desirable). • Understanding of IT service management and operational support processes (desirable).

🏖️ Benefits

• 25 days' holiday a year plus bank holidays with the opportunity to buy up to five additional days • Competitive company pension scheme • Ongoing training and development • Private medical insurance for all employees (enhanced membership can be purchased for other family members) • Dental insurance for all employees • Life assurance • Income protection scheme • Employee assistance programme • Employee Wellbeing events and Mental Health First Aiders • Employee My Benefits portal offering extensive retail discounts • Free office parking