Senior Legal Operations Specialist

🕒 August 19

🇺🇸 United States – Remote

💵 $84k - $103k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Serve as the operational lead for HighLevel's litigation, eDiscovery, intellectual property, and brand protection operations. • Manage day-to-day operational support of litigation matters. • Coordinate litigation holds, legal preservation notices, custodian tracking, document collections, productions, and review coordination. • Partner with Engineering, Security, IT, and Product teams to preserve electronically stored information. • Maintain litigation trackers, reporting, and matter documentation. • Coordinate with outside counsel on litigation, subpoenas, investigations, and regulatory matters. • Manage litigation vendors and legal service providers. • Develop standardized litigation workflows and SOPs. • Administer eDiscovery processes and preferred platforms including Relativity, Everlaw, DISCO, Exterro, Microsoft Purview, and Logikcull. • Manage trademark and patent portfolio administration, docketing, renewals, registrations, outside counsel coordination, budgets, and metrics. • Coordinate DMCA takedown requests and counter-notices; support copyright infringement investigations and evidence preservation. • Communicate with online platforms and service providers and track repeat infringement matters. • Support brand protection and marketplace enforcement investigations involving infringement, counterfeit products, unauthorized resellers, domain disputes, phishing, MAP violations, impersonation, and online brand misuse. • Develop scalable workflows, implement automation, build dashboards and KPIs, improve cross-functional collaboration, and evaluate legal technologies.

🎯 Requirements

• Bachelor's degree or equivalent experience; paralegal or legal operations certificate preferred, but not required. • Minimum of 5 years experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal function. • Experience supporting U.S. litigation and legal preservation obligations. • Experience with Relativity, Everlaw, DISCO, and Exterro, or other similar ediscovery tool. • Strong understanding of litigation holds and eDiscovery. • Experience coordinating with outside counsel. • Excellent project management, organizational, and communication skills.